Question # 1
| A customer requires an onsite inspection for every business license application with a retail location. They want to establish a consistent checklist for the inspection, with visibility to the applicable regulatory codes for each checklist item. They also require signatures from the inspected business location owner and the inspector.
What Action Plan Template and target object should be used for this use case? | | A. Action Plan Template with Type="lndustries\ Target Object="Visit" | | B. Action Plan Template with Type="Visit Execution", Target Object = "Business License Application" | | C. Action Plan Template with Type="lndustries", Target Object="Business License Application" | | D. Action Plan Template with Type = "Visit Execution", Target Object = "Visit" |
D. Action Plan Template with Type = "Visit Execution", Target Object = "Visit"
Explanation:
For the customer requirement of onsite inspections for business license applications with retail locations, the appropriate solution involves an Action Plan Template with a type of "Visit Execution" targeting the "Visit" object. This configuration allows for the establishment of a standardized inspection checklist linked to each visit or inspection event. The "Visit" object serves as the foundation for capturing inspection details, including regulatory code visibility and signature requirements from both the business owner and the inspector. This approach ensures consistency and thoroughness in the inspection process, aligning with regulatory compliance and operational efficiency goals.
Question # 2
A government agency has set up a program to provide government funding to local
business owners. Grantseekers need to be able to collaborate with their internal
stakeholders during the application process. Additionally, Grant Managers overseeing
applications within the government agency need to be able to collaborate with other
government employees during the application review process.
What solution would a technical consultant recommend to solve the outlined use case? | | A. Handle funding request collaboration through email and log activity on Applications. | | B. Collaborate internally and externally through the Funding Request Application Feed. | | C. Configure Invite Collaborators for Funding Request Applications. | | D. Add a "Requires Collaboration" custom field to the Funding Request object. |
B. Collaborate internally and externally through the Funding Request Application Feed.
Explanation: Salesforce Public Sector Solutions offer various collaboration tools to
enhance communication among stakeholders. For the scenario where grantseekers and
grant managers need to collaborate on funding request applications, utilizing the Funding
Request Application Feed is the most efficient solution. This feature allows users to
communicate in a centralized location attached to the funding request record, ensuring all
communication is tracked and accessible within the context of the application. It supports
both internal and external collaboration, making it ideal for this use case. This approach
aligns with Salesforce's best practices for collaborative engagement on records, leveraging
Chatter or similar collaboration feeds to keep all stakeholders informed and engaged
without resorting to disparate email threads.
Question # 3
| A government agency does not have a universal requirement for storing a grantee's data after a grant has been fully disbursed and closed. Some grantees may ask to have their data maintained if involved in legal proceedings.
How can a government agency best comply with the grantee's request for historical data storage while at the same time adhering to the request not to use/process the historical data? | | A. Export the grantee's data to retain it. | | B. Keep the data in Salesforce and make it invisible to the users and system to restrict the processing of the data. | | C. Assign the data to a specific public group and make those records inactive | | D. Export the grantee's data to retain it. Then, delete their data from Salesforce. |
A. Export the grantee's data to retain it.
Explanation:
To comply with the grantee's request for historical data storage while adhering to the restriction on data processing, the best approach is to keep the data within Salesforce but make it inaccessible to users and the system for processing. This can be achieved by implementing strict access controls and visibility settings, possibly leveraging Salesforce's data access and security models such as record-level access, field-level security, and sharing rules. This method ensures that the data remains within the Salesforce ecosystem for reference, should it be needed for legal proceedings, but is not actively processed or visible in day-to-day operations. This approach aligns with Salesforce's robust data security and privacy features, allowing organizations to maintain compliance with data protection regulations while retaining necessary data.
Question # 4
Bobahaven wants to implement the Grants Management module of Public Sector
Solutions. They would like to allow constituents to apply online for grants and check the
progress of grant applications. The Chief Marketing Officer and Head of Constituent
Services have expressed their concerns about the security of the solution. They want to
ensure they comply with privacy regulations around the storage and use of constituent's
data, and they are wondering how to protect against bots potentially spamming the
application forms.
What should the Technical Consultant suggest to Bobahaven to protect the application
forms? | | A. Enable the Salesforce Spam Check for Experience Sites. | | B. Deploy grant application OmniScripts on Bobahaven’s Experience Site pages set to
'Requires Login." | | C. Provide constituents with a search page on Bobahaven’s website to look up application
reference numbers and check the applications progress. | | D. Implement spam checking for Bobahaven’s Experience Site forms using CAPTCHA. | | E. Set the external organization-wide default sharing settings for grant applications objects
to Private. |
D. Implement spam checking for Bobahaven’s Experience Site forms using CAPTCHA.
E. Set the external organization-wide default sharing settings for grant applications objects
to Private.
Explanation: Implementing spam checking for Bobahaven’s Experience Site forms using
CAPTCHA can help prevent bots from submitting fake or malicious grant applications.
CAPTCHA is a feature that requires users to prove that they are human by solving a simple
challenge before submitting a form. Setting the external organization-wide default sharing
settings for grant applications objects to Private can help protect the privacy of the
constituents’ data. This means that external users cannot see any grant applications by
default, unless they are explicitly shared with them.
Question # 5
A company discovered that Salesforce already has a pre-built DataPack, that comes with
industry-standard procedures; system administrator wants to move and deploy the
DataPack, to achieve this.
Which tool can be used to deploy the DataPack Lightning Web Component? | | A. VSCode | | B. VSCode and Salesforce DX | | C. Change Sets | | D. ANT Migration Tool |
B. VSCode and Salesforce DX
Explanation: To deploy a pre-built DataPack, such as a Lightning Web Component, the
combination of Visual Studio Code (VSCode) and Salesforce Developer Experience
(Salesforce DX) provides a powerful toolset. VSCode, as an integrated development
environment, offers extensive support for Salesforce development, including Lightning Web
Components. Salesforce DX enhances this with version control, continuous integration,
and deployment capabilities, making it an ideal choice for deploying complex packages like
DataPacks. This approach allows system administrators to manage and deploy Salesforce
configurations and code with precision and control.
Question # 6
| A Consultant has been asked to create a widget that aggregates and calculates information from multiple unrelated objects.
Working with OmniStudio, which tool can accomplish this declaratively? | | A. Integration Procedures | | B. MuleSoft Integration | | C. SOQL Queries | | D. Apex Classes |
A. Integration Procedures
Explanation:
When tasked with creating a widget in OmniStudio that aggregates and calculates information from multiple unrelated objects, the most appropriate tool to accomplish this declaratively isIntegration Procedures (Option A).Integration Procedures in OmniStudio are designed to handle complex data operations that involve multiple objects, potentially including data aggregation, transformation, and logic application, without requiring custom code.
Option B, MuleSoft Integration,is primarily used for connecting Salesforce with external systems, not for aggregating data within Salesforce.
Option C, SOQL Queries,can retrieve data but do not themselves handle complex multi-object calculations and logic in a declarative manner.
Option D, Apex Classes,are a coding solution, not declarative, and would be used when more complex custom behavior that cannot be achieved declaratively is required.
Integration Procedures allow a declarative approach, fitting the need to work with multiple objects effectively and efficiently within the Salesforce platform.
Question # 7
| The Department of Disaster Assistance would like to enhance its existing grant management experience using the “Grants Management" Public Sector Solution. What are the correct sequential stages involved in the grant management lifecycle? | | A. Plan, Apply, Engage, Review, Award, Manage and Close Out | | B. Plan, Engage, Apply, Review, Award, Manage and Close Out | | C. Engage, Apply, Plan, Review, Award, Manage and Close Out | | D. Apply, Engage, Plan, Apply, Review, Award, Manage and Close Out |
A. Plan, Apply, Engage, Review, Award, Manage and Close Out
Explanation:
The grant management lifecycle within the Salesforce Public Sector Solutions' “Grants Management" framework typically follows a structured sequence to ensure systematic processing and management of grants. The correct stages in sequential order are:
Plan:Initial stage where the goals, objectives, and framework of the grant program are defined.
Apply:Potential grantees submit their applications for consideration.
Engage:Interaction occurs between the grantors and the applicants, which can include clarifications, additional information requests, and preliminary assessments.
Review:Submitted applications are thoroughly reviewed and evaluated against the grant criteria.
Award:Successful applicants are selected and grant awards are officially made.
Manage:The ongoing management of granted funds, monitoring of the project’s progress, and compliance with grant conditions.
Close Out:Finalization of the grant process, including the submission of final reports, financial reconciliation, and formal closure of the grant file.
This sequence ensures a comprehensive approach from the initial planning to the closure of the grant, makingOption A (Plan, Apply, Engage, Review, Award, Manage and Close Out)the correct answer.
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The Salesforce Public-Sector-Solutions Exam, also known as
the Salesforce Public Sector Solutions Accredited Professional Exam, is
designed for individuals seeking to validate their knowledge and skills in
deploying and managing Salesforce solutions tailored to public sector
organizations. This certification ensures that professionals are adept at
leveraging Salesforces robust capabilities to meet unique needs of government
agencies and other public entities.
Exam Content and Structure
The Salesforce Public-Sector-Solutions
Exam comprises 50 questions that assess a candidates proficiency in various
areas critical to public sector implementations. The exam covers a broad spectrum
of topics, including:
- Application Management:
Understanding how to configure and manage Salesforce applications to support
public sector operations effectively.
- Automated Processes:
Knowledge of automating workflows and processes to streamline operations and
improve efficiency.
- Dynamic Assessments: Skills
in creating and managing assessments that adapt to the needs of public sector
clients.
- Constituent Engagement:
Using Salesforce tools and strategies for enhancing engagement with citizens
and other stakeholders.
The exam is updated regularly to reflect the latest
developments in Salesforce
offerings and public sector requirements, ensuring that certified professionals
are equipped with up-to-date knowledge.
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Salesforce Public-Sector-Solutions Exam is a valuable certification for
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FAQs of Public-Sector-Solutions Exam
What is the Salesforce Public-Sector-Solutions
exam?
The exam assesses knowledge and skills of Salesforce solutions tailored to public sector organizations. It covers various functionalities specific to governmental and public entities.
How can I register for the Salesforce
Public-Sector-Solutions exam?
You can register for the exam directly through
the official Salesforce certification portal.
What are the prerequisites for taking the
Salesforce Public-Sector-Solutions exam?
There are no formal prerequisites, but
candidates should have a good understanding of Salesforce and experience
working in or with public sector organizations.
What types of questions are on the Salesforce Public-Sector-Solutions exam?
The exam features a mix of multiple-choice and
multiple-select questions designed to test practical and theoretical knowledge.
What types of jobs can I get with a Salesforce
Public-Sector-Solutions certification?
This certification can qualify you for roles like Salesforce Administrator, Consultant, or Developer within public sector organizations.
What is the average salary for someone with a
Salesforce Public-Sector-Solutions certification?
While salaries vary based on location and role,
professionals with this certification earn between $70,000 and $100,000
annually.
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What benefits can I expect from passing the
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The exam content is updated regularly to stay
relevant to the latest Salesforce
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