Question # 1
| Which three require set up to configure a License Authorization? | | A. Business Type | | B. Regulatory Authority | | C. Inspection Type | | D. Regulatory Authorization Type | | E. Business Profile |
A. Business Type
B. Regulatory Authority
D. Regulatory Authorization Type
Explanation: Business Type, Regulatory Authority, and Regulatory Authorization Type are
three items that require set up to configure a License Authorization. License Authorization
is a feature of Public Sector Solutions that can help public sector agencies to manage
licenses and permits for different types of businesses and activities. Business Type is a
custom metadata type that can define different categories of businesses, such as
restaurants or salons. Regulatory Authority is a custom metadata type that can define
different entities that issue licenses or permits, such as city or county governments.
Regulatory Authorization Type is a custom metadata type that can define different types of
licenses or permits, such as food service license or liquor license.
Question # 2
The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting
an error message when creating the Analytics (or the Licensing. Permits, and inspections
app. They have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message? | | A. There are no Visit records. | | B. There are no active Action Plan Templates. | | C. Person Accounts have not been enabled. | | D. There are no Violation records. |
A. There are no Visit records.
Explanation: There are no Visit records is the most probable cause for the error message
when creating the Analytics for the Licensing, Permits, and Inspections app. CRM Analytics
for Public Sector is a prebuilt app that comes with Public Sector Solutions and it can
provide reports and dashboards for licensing, permitting, and inspections data. However, if
there are no Visit records in the org, the Analytics app cannot generate any data and will
show an error message. To fix this issue, the City of Snaxboro needs to create some Visit
records or import some sample data.
Question # 3
| Which three work.com managed packages/features can be installed as part of the
Employee Experience for
Public Sector? | | A. Workplace Strategy Planner | | B. HR Service Center | | C. Employee Workspace | | D. Workplace Command Center | | E. Employee Concierge |
B. HR Service Center
C. Employee Workspace
E. Employee Concierge
Explanation: In the context of Salesforce's Work.com solutions tailored for Public Sector
and focusing on Employee Experience, the relevant managed packages/features to be
installed include:
HR Service Center (Option B), which offers a centralized platform for managing all
HR-related inquiries and processes, enhancing employee access to HR services
and information.
Employee Workspace (Option C), which provides employees with a personalized
and engaging workspace where they can access tools, communications, and
resources necessary for their daily operations and collaboration needs within the
public sector.
Employee Concierge (Option E), which serves as a comprehensive resource for
employees to find information, access services, and get questions answered,
effectively acting as a digital HR assistant.
Workplace Strategy Planner (Option A) and Workplace Command Center (Option D) are
also parts of the broader Work.com capabilities but are not specifically part of the
Employee Experience package for Public Sector. They are more aligned with workplace
readiness and response rather than daily employee engagement and services.
Question # 4
| A government agency has implemented an eSignature solution and has chosen DocuSign as the vendor. As part of the nonfunctional requirements, the system needs to poll the status of signed envelopes.
What is the best way to achieve this requirement? | | A. Use the ContractDocumentStatusScheduler Apex class to schedule and poll DocuSign for statuses of envelopes submitted as part of the eSignature process. | | B. Use the ContractStatusScheduler Apex class to schedule and poll DocuSign for statuses of envelopes submitted as part of the eSignature process. | | C. Use the REST API provided by DocuSign to poll the status of a particular envelope. | | D. Use the ContractEnvelopeStatusScheduler Apex class to schedule and poll DocuSign for statuses of envelopes submitted as part of the eSignature process. |
C. Use the REST API provided by DocuSign to poll the status of a particular envelope.
Explanation:
For a government agency implementing an eSignature solution with DocuSign, the optimal approach to polling the status of signed envelopes involves using DocuSign's REST API. This API provides endpoints for querying the status of envelope transactions, enabling real-time updates on the eSignature process. This method allows for the integration of Salesforce with DocuSign's services, ensuring that the status of each envelope is accurately reflected within the Salesforce system. Utilizing the REST API for this purpose leverages the direct communication between Salesforce and DocuSign, providing a robust and efficient solution for tracking eSignature statuses in compliance with the agency's nonfunctional requirements.
Question # 5
| A Public Sector Organization (PSO) would like to enhance its publicly available website, built in Experience Cloud, to allow constituents to report their concerns about someone's
health or safety. The PSO is already using Public Sector Solutions. The requirement from
the PSO is that the constituent should be able to report their concerns both as
authenticated users and anonymously. Additionally, internal staff should be able to
separately track their investigations and any follow-up in a separate Case.
Leveraging Public Sector Solutions functionality, what configuration should the Technical
Consultant use to meet the requirements? | | A. Use the Complaint Case and Case objects. | | B. Use record types on Case, one for the constituents and one for internal staff | | C. Use the Public Complaint and Case objects. | | D. Use a custom object for the Complaint with a lookup relationship to Case. |
C. Use the Public Complaint and Case objects.
Question # 6
Bobahaven has implemented the Licenses, permits, and inspections modules of Salesforce
Public Sector Solutions to enable their permit application and approval processes.
Permits received over 12 month require additional manage sign-off before approval. For
regulatory compliance, the application’s history and approval must be auditable.
What will technical consultant suggest to Bobahaven is the solution for this requirement? | | A. Implement an approval escalation rule that escalates applications to the user’s manager
when the application duration is longer than 12 months. | | B. Implement an approval process that routes an approval request to the user’s manager
when the application duration is longer than 12 months. | | C. Implement business Rules Engine to identify application .. 12 months and train staff to
use Chatter to request approval from their manager. | | D. Implement a Flow to identify applications over 12 months and assign ownership of the
application to the user’s manager for approval. |
B. Implement an approval process that routes an approval request to the user’s manager
when the application duration is longer than 12 months.
Explanation: In Salesforce Public Sector Solutions, managing approvals for permit
applications is crucial, especially when regulatory compliance requires additional
managerial sign-off for applications exceeding a certain duration. Implementing an approval
process is the recommended solution to meet these requirements effectively:
Approval Process:
Steps to Implement:
By implementing an approval process, Bobahaven ensures that applications meeting the
specific criteria are escalated appropriately, maintaining regulatory compliance and
providing an auditable history of approvals.
Question # 7
A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a
requirement that they would like to keep a list of assessment indicators that their teams will
use during inspections and have those indicators mapped to regulatory codes that team
members can reference.
Leveraging the Public Sector Solutions data model, how can the Technical Consultant
meet the requirement for the PSO? | | A. Create a master-detail relationship between Regulatory Code and Assessment Indicator | | B. Use the Regulatory Code Assessment Indicator junction object | | C. Use the Assessment Indicator Regulatory Code junction object | | D. Create a lookup relationship on both objects to a junction object called Regulatory Code
Map |
C. Use the Assessment Indicator Regulatory Code junction object
Explanation: The Assessment Indicator Regulatory Code junction object is part of the
Public Sector Solutions data model and it is used to create a many-to-many relationship between Assessment Indicators and Regulatory Codes. This allows the PSO to keep a list
of assessment indicators and map them to multiple regulatory codes that team members
can reference.
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The Salesforce Public-Sector-Solutions Exam, also known as
the Salesforce Public Sector Solutions Accredited Professional Exam, is
designed for individuals seeking to validate their knowledge and skills in
deploying and managing Salesforce solutions tailored to public sector
organizations. This certification ensures that professionals are adept at
leveraging Salesforces robust capabilities to meet unique needs of government
agencies and other public entities.
Exam Content and Structure
The Salesforce Public-Sector-Solutions
Exam comprises 50 questions that assess a candidates proficiency in various
areas critical to public sector implementations. The exam covers a broad spectrum
of topics, including:
- Application Management:
Understanding how to configure and manage Salesforce applications to support
public sector operations effectively.
- Automated Processes:
Knowledge of automating workflows and processes to streamline operations and
improve efficiency.
- Dynamic Assessments: Skills
in creating and managing assessments that adapt to the needs of public sector
clients.
- Constituent Engagement:
Using Salesforce tools and strategies for enhancing engagement with citizens
and other stakeholders.
The exam is updated regularly to reflect the latest
developments in Salesforce
offerings and public sector requirements, ensuring that certified professionals
are equipped with up-to-date knowledge.
Preparation Materials
Various resources are available to help candidates prepare
for the Salesforce Public-Sector-Solutions Exam. These include:
- Official Study Guides and
Documentation: RealBraindumps provides comprehensive documentation and Public-Sector-Solutions
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- Regular Practice: Regularly
taking practice tests can help reinforce your knowledge and improve your
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RealBraindumps frequently updates its content to reflect new features and best
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Participating in online forums and study groups can provide additional insights
and support. Engaging with other candidates and certified professionals can
help you gain different perspectives and study tips.
Conclusion The
Salesforce Public-Sector-Solutions Exam is a valuable certification for
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solutions for the public sector. By thoroughly preparing with the right
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FAQs of Public-Sector-Solutions Exam
What is the Salesforce Public-Sector-Solutions
exam?
The exam assesses knowledge and skills of Salesforce solutions tailored to public sector organizations. It covers various functionalities specific to governmental and public entities.
How can I register for the Salesforce
Public-Sector-Solutions exam?
You can register for the exam directly through
the official Salesforce certification portal.
What are the prerequisites for taking the
Salesforce Public-Sector-Solutions exam?
There are no formal prerequisites, but
candidates should have a good understanding of Salesforce and experience
working in or with public sector organizations.
What types of questions are on the Salesforce Public-Sector-Solutions exam?
The exam features a mix of multiple-choice and
multiple-select questions designed to test practical and theoretical knowledge.
What types of jobs can I get with a Salesforce
Public-Sector-Solutions certification?
This certification can qualify you for roles like Salesforce Administrator, Consultant, or Developer within public sector organizations.
What is the average salary for someone with a
Salesforce Public-Sector-Solutions certification?
While salaries vary based on location and role,
professionals with this certification earn between $70,000 and $100,000
annually.
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Realbraindumps
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What benefits can I expect from passing the
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Benefits include enhanced job prospects, higher
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How often is the Salesforce
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The exam content is updated regularly to stay
relevant to the latest Salesforce
releases and public sector requirements.
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