Question # 1
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers
| | A. Actions | | B. Custom Styles | | C. Menu elements | | D. Data tables | | E. Newport Design System |
A. Actions
B. Custom Styles
D. Data tables
Explanation:
FlexCards are used to display contextual customer information in a compact and customizable way. They can also provide access to related processes or actions. In this scenario, the features that the consultant should recommend are:
Actions: These are buttons or links that can launch OmniScripts, DataRaptors, or other processes from the FlexCard. They can help the users to perform tasks related to the customer information displayed on the FlexCard.
Custom Styles: These are CSS classes that can be applied to the FlexCard elements to match the company’s color scheme and fonts. They can help the users to have a consistent and branded user interface.
Data Tables: These are elements that can display tabular data from one or more data sources on the FlexCard. They can help the users to see relevant data in a structured and sortable way.
The features that the consultant should not recommend are:
Menu Elements: These are elements that can display a list of options or submenus on the FlexCard. They are not suitable for this scenario because they do not provide access to processes or actions, but only to other FlexCards or pages.
Newport Design System: This is a design system that provides a set of predefined styles and components for OmniStudio applications. It is not suitable for this scenario because it does not match the company’s color scheme and fonts, and it may require additional customization.
Question # 2
| In an Integration Procedure, what group element will control whether an individual action executes? | | A. Conditional Block | | B. Cache Block | | C. Try-Catch Block | | D. Loop Block |
A. Conditional Block
Explanation:
The group element that will control whether an individual action executes in an Integration Procedure is Conditional Block. Conditional Block allows the designer to specify a condition that determines whether the actions inside the block will run or not. Cache Block is used to store data in memory for later use. Try-Catch Block is used to handle errors and exceptions. Loop Block is used to iterate over a collection of data.
Question # 3
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
• Start a process to retrieve plan consumption data
• Create a new case
• Open a promotions web page
• Change the SIM card
which combination should the consultant use in designing the solution?
| | A. Custom Event and Redirect URL | | B. OmniScript and Navigate | | C. Event, Navigate and Card | | D. Flyout and OmniScript |
B. OmniScript and Navigate
Explanation:
The combination that the consultant should use in designing the solution is OmniScript and Navigate. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use an OmniScript to display the mobile plans for the Customer 360° console application. A Navigate action is a button or a link that can redirect the user to another web page or URL. The consultant can use Navigate actions to add the following actions to the FlexCard: start a process to retrieve plan consumption data, create a new case, open a promotions web page, and change the SIM card
Question # 4
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses.
Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
• Status = Active
o Pay bill
o Review usage
o Cancel service
• Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
• Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
• Status = Canceled
o Reconnect service o Cancel service
• Status = Pending installation
o Set up billing
o Scheduleinstallation
o Cancel installation
• Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements? Choose 2 answers
| | A. States | | B. OmniStudio Action | | C. Custom Style | | D. Flyout |
A. States
B. OmniStudio Action
Explanation: The two FlexCard features that the consultant should use to meet these requirements are States and OmniStudio Action. A State is a condition that determines how a FlexCard displays data and actions based on certain criteria. The consultant can use States to filter the installed products by their status and display different fields and actions accordingly. An OmniStudio Action is a button that can invoke an OmniScript or an Integration Procedure from a FlexCard. The consultant can use OmniStudio Actions to enable the agents to complete different processes for each installed product, such as pay bill, cancel service, etc
Question # 5
A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.
Using an Integration Procedure, which two actions are necessary to design this solution?
Choose 2 answers
| | A. HTTP | | B. Response | | C. DataRaptor Post | | D. DataRaptor Extract |
C. DataRaptor Post
D. DataRaptor Extract
Explanation:
The two actions that are necessary to design this solution using an Integration Procedure are DataRaptor Post and DataRaptor Extract. A DataRaptor Post is an action that can write data to a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Post action to create an event (platform event) using account information. A DataRaptor Extract is an action that can retrieve data from a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Extract action to get the account information from Salesforce
Question # 6
A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
• Allow the user to enter contact and address information
• Require the user to enter age, gender, and optionally income bracket
• Compute a discount percentage per product based on the customer data provided
• Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7
Choose 3 answers
| | A. OmniScript | | B. Integration Procedures | | C. Calculation Procedures and Matrices | | D. FlexCard | | E. OmniStudio Action |
A. OmniScript
C. Calculation Procedures and Matrices
E. OmniStudio Action
Explanation:
The correct OmniStudio tools to design a solution that meets these requirements are OmniScript, Calculation Procedures and Matrices, and OmniStudio Action. OmniScript can be used to create a user interface for capturing customer information and displaying suggested products. Calculation Procedures and Matrices can be used to compute the discount percentage per product based on the customer data provided. OmniStudio Action can be used to save the list of suggested products including discounts to Salesforce or an external system. Integration Procedures are not needed for this scenario, as there is no data integration involved. FlexCard is not relevant for this scenario, as it is used to display contextual data on record pages.
Question # 7
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
• Payment type (credit card or bank account)
• Payment amount
Which two elements should the consultant recommend for this step of the process? Choose 2 answers
| | A. Number | | B. Radio | | C. Multi-select | | D. Currency |
B. Radio
D. Currency
Explanation:
The two elements that the consultant should recommend for this step of the process are: Radio and Currency. A Radio element can display a list of options for the user to choose from, such as payment type. A Radio element allows only one option to be selected at a time, and can also have icons for each option. A Currency element can display a field for the user to enter a currency value, such as payment amount. A Currency element can also have validation and formatting options, such as minimum and maximum values, decimal places, etc
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FAQs of OmniStudio-Consultant Exam
What
is the Salesforce OmniStudio-Consultant Exam?
The
Salesforce OmniStudio-Consultant Exam is a certification exam that assesses a
candidate's ability to design and implement OmniStudio applications and
solutions using Salesforce's OmniStudio tools.
What
topics are covered in the Salesforce OmniStudio-Consultant Exam?
The
exam covers topics such as OmniStudio fundamentals, FlexCards, OmniScripts,
DataRaptors, Integration Procedures, industry-specific use cases, and
deployment and configuration best practices.
How
can I register for the Salesforce OmniStudio-Consultant Exam?
You
can register for the exam through the Salesforce
certification website. The exam can be taken either onsite at a testing
center or online in a proctored environment.
What
kind of jobs can I get with a Salesforce OmniStudio-Consultant certification?
With
this certification, you can pursue roles such as Salesforce Consultant,
OmniStudio Consultant, Salesforce Developer, and Solution Architect, among
others.
What
are the career benefits of becoming a certified Salesforce
OmniStudio-Consultant?
Certification
can enhance your credibility, improve your job prospects, and potentially lead
to higher salaries. It also demonstrates your expertise in a specialized area
of Salesforce, making you more valuable to employers.
How
does the Salesforce OmniStudio-Consultant certification affect future career
opportunities?
The
certification can open doors to advanced consulting roles, leadership
positions, and opportunities in high-demand industries that rely on Salesforce
solutions. It also keeps you competitive in a rapidly evolving job market.
Are
there any continuing education requirements for maintaining the Salesforce
OmniStudio-Consultant certification?
Salesforce
certifications typically require periodic maintenance exams to ensure that
certified professionals stay up-to-date with the latest platform features and best
practices.
How
can the Salesforce OmniStudio-Consultant Exam Questions help me prepare for the
certification exam?
The
Salesforce
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provide accurate and high-quality questions and answers verified by experts.
These materials are designed to help you familiarize yourself with the exam
format, understand the types of questions that will be asked, and assess your
knowledge through practice tests, thereby enhancing your preparation and
confidence for the actual exam.
What
are FlexCards in OmniStudio, and how are they used in the exam?
FlexCards
are UI components used to display data from multiple sources in a concise and
interactive manner. The exam may test your ability to design and configure
FlexCards to meet specific business requirements.
How
important are OmniScripts in the Salesforce OmniStudio-Consultant Exam?
OmniScripts
are crucial as they are used to create guided user interfaces for complex
business processes. The exam will assess your proficiency in creating,
configuring, and deploying OmniScripts.
What
role do DataRaptors play in the Salesforce OmniStudio-Consultant Exam?
DataRaptors
are essential for extracting, transforming, and loading data within OmniStudio.
The exam will test your knowledge of configuring DataRaptors for various data
management tasks.
How
are Integration Procedures evaluated in the exam?
Integration
Procedures are used for data processing and service calls. The exam will
evaluate your ability to set up and configure Integration Procedures to
streamline data flows and integrate with external systems.
What
type of industry-specific use cases should I expect on the exam?
You
should be familiar with applying OmniStudio tools to solve industry-specific
challenges, such as in healthcare, finance, or telecommunications. The exam may
include scenarios that require you to design solutions tailored to these
industries.
Are
the Salesforce OmniStudio-Consultant Braindumps updated regularly?
Yes,
when you purchase the Salesforce
Consultant OmniStudio-Consultant Braindumps, you receive 3 months of free
updates. This ensures that you have access to the most current and relevant
exam questions, keeping you up-to-date with any changes in the exam content.
How
does obtaining the Salesforce OmniStudio-Consultant certification benefit IT
professionals?
Earning
the Salesforce OmniStudio-Consultant certification demonstrates your expertise
and knowledge in Salesforce OmniStudio solutions. This certification can
enhance your professional credentials, boost your career prospects, and
increase your value in the IT job market by showcasing your commitment to
professional development and proficiency in Salesforce technologies.
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