Question # 1
| Universal Containers has set Account Sharing to Private with Account Teams enabled.
Which two user groups can add team members on the Account? Choose 2 answers | | A. The current Account Owner can add team members | | B. The user specified as the Manager on the Owner's User record | | C. Someone above the Account Owner in the Role Hierarchy with read access | | D. Any Account Team Member with read access on the Account |
A. The current Account Owner can add team members
C. Someone above the Account Owner in the Role Hierarchy with read access
Explanation: The user groups that can add team members on the Account are the current
Account Owner and someone above the Account Owner in the Role Hierarchy with read
access3. The user specified as the Manager on the Owner’s User record and any Account
Team Member with read access on the Account cannot add team members on the
Account.
Question # 2
| Assuming granular locking is enabled, what activity can happen in parallel to changing a
community account owner without risking group membership lock errors? | | A. Deletion of a Role | | B. Creation of a Role | | C. Creation of a Territory | | D. Deletion of a Territory |
C. Creation of a Territory
Explanation: Creating a territory is an activity that can happen in parallel to changing a
community account owner without risking group membership lock errors, assuming
granular locking is enabled. Granular locking is a feature that allows for concurrent sharing
operations on different objects or groups, reducing lock contention and improving
performance. Deletion or creation of a role is an activity that can cause group membership
lock errors, as it affects the role hierarchy and all the groups that are associated with
it. Deletion of a territory is also an activity that can cause group membership lock errors, as
it affects the territory hierarchy and all the groups that are associated with it.
Question # 3
| A custom ServiceFeedback object is used to collect partner feedback. ServiceFeedback
records should be available to all internal employees. The OWD is set to Private for external
users so partners cannot see feedback from other partner users.
How can the Architect give access to all internal employees? | | A. Create a trigger on ServiceFeedback to change ownership to an internal employee. | | B. Ensure all the internal users are above the partners in the role hierarchy | | C. Create an Owner based sharing rule for all ServiceFeedback records owned by
Partners. | | D. Set OWD, for Internal Users to Public Read Only. |
D. Set OWD, for Internal Users to Public Read Only.
Explanation: Setting the OWD for internal users to Public Read Only is the simplest and most efficient way to give access to all internal employees to the ServiceFeedback object.
Option A is incorrect, since creating a trigger on ServiceFeedback to change ownership to
an internal employee would be complicated and affect the dataquality. Option B is
incorrect, since ensuring all the internal users are above the partners in the role hierarchy
would not work, as the role hierarchy does not apply to partner users. Option C is incorrect,
since creating an owner-based sharing rule for all ServiceFeedback records owned by
partners would be redundant and inefficient.
Question # 4
Universal Containers (UC) has a private Organization-Wide Defaults (OWD) model for the
Account object and needs to control the access of records and fields according to these
requirements:
- Sales reps can view/edit only their own records and cannot access the field "segment" in account page.
- Service reps need to view all accounts but cannot edit any information.
- Sales managers can modify any account of reps reporting to them.
- Service managers can modify any account.
How can a Salesforce architect provide an optimal solution for this scenario? | | A. Use profiles, sharing rules, and change OWD to public read-only. | | B. Use profiles, manual sharing, and field-level security. | | C. Use profiles, permission sets, and field-level security. | | D. Use profiles, permission sets, role hierarchy, and field-level security. |
D. Use profiles, permission sets, role hierarchy, and field-level security.
Profiles and Permission Sets can be used to control the object-level and field level
access for different types of users. For example, sales reps can have read/write
access to Account object but not to the segment field, while service reps can have read only
access to Account object and all fields. Role Hierarchy can be used to control the
record-level access for users based on their position in the organization. For example,
sales managers can access and modify any account of reps reporting to them, while
service managers can access and modify any account regardless of ownership. Field-Level
Security can be used to override the profiles and permission sets for specific fields on
specific records. For example, service managers can edit the segment field on any
account, even if their profile does not allow it. Therefore, the answer D is correct and the
other options are incorrect3.
Question # 5
| Universal Containers (UC) has 200 distributors that use Partner Community licenses.
Partners cannot see each other's data, but UC is also trying to give more visibility to data
for certain individuals at a distributor.
HOW can an Architect give users in the partner user role access to all Case and Container
records owned by any user, regardless of role, at the same distributor? | | A. Create an ownership-based sharing rule.
| | B. Create sharing sets.
| | C. Create a Permission Set granting "View All" permission to Case and Container records.
| | D. Give super user permission to the individual partner users. |
D. Give super user permission to the individual partner users.
Explanation: To give users in the partner user role access to all Case and Container
records owned by any user at the same distributor, an Architect can give super
user permission to the individual partner users. Super user permission allows partner users
to access data owned by other partner users belonging to the same account or below them
in the role hierarchy. Creating an ownership-based sharing rule will not work, as it will share
records based on the owner’s role or territory, not their account. Creating sharing sets will
not work, as they are only available for Customer Community licenses, not Partner
Community licenses. Creating a Permission Set granting “View All” permission to Case and
Container records will not work, as it will give access to all records in those objects,
regardless of their owner or account.
Question # 6
| Customer complaints for bad interactions with a customer support agent are logged as
Cases and assigned to a human resources representative. The agent of the complaint
should not see the case, but their manager should.
How is this accomplished? | | A. Trigger on Case to lookup and share to the manager of an Assigned Agent custom field
(the subject of the complaint) using Apex Managed Sharing. | | B. Criteria based Sharing Rule on Case that shares to the Role Manager and above when
a custom field Assigned Agent (subject of the complaint) Is not blank, | | C. Case is owned by the subject of the complaint, so their manager in the role hierarchy
can access the record. CRED permission are removed on Case so the agent cannot read
the case record. |
A. Trigger on Case to lookup and share to the manager of an Assigned Agent custom field
(the subject of the complaint) using Apex Managed Sharing.
Explanation: Using a trigger on Case to lookup and share to the manager of an Assigned
Agent custom field using Apex Managed Sharing would allow the HR representative to
control the visibility of the case based on the subject of the complaint. Criteria-based
sharing rules cannot be used to exclude a specific user from seeing a record. Changing the
owner of the case would affect other aspects of data visibility and security.
Question # 7
| Universal Containers has a global 24x7 Salesforce.com implementation that supports
Sales, Services, Order Management, and various other parts of their business. They have
a nested territory hierarchy, 10,000 sales users, and 20,000 support agents. Territory
changes happen daily. The demand for new applications and changes to the platform is
high and they follow an agile development methodology and deliver new releases every
two weeks on the platform. What Salesforce.com feature would help the system recover
from a maintenance restart on Salesforce.comservers? | | A. Enable Granular Locking on the system. | | B. Enable Deferred Sharing Rule recalculation | | C. Enable Parallel Sharing Rule recalculation | | D. Enable Filter -Based Opportunity Territory Assignment |
B. Enable Deferred Sharing Rule recalculation
Explanation: To help the system recover from a maintenance restart on Salesforce
servers, the Salesforce feature that would help is enabling deferred sharing rule
recalculation. This feature allows postponing there calculation of sharing rules until a
scheduled time, which can improve performance and avoid locking issues when there are
frequent changes to sharing rules or role hierarchy5. Enabling granular locking or parallel sharing rule recalculation will not help, as they are related to improving performance and
avoiding locking issues when recalculating sharing rules, not recovering from a
maintenance restart. Enabling filter-based opportunity territory assignment will not help, as
it is related to assigning opportunities to territories based on criteria, not recovering from a
maintenance restart.
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FAQs of Sharing-and-Visibility-Architect Exam
What is the Sharing-and-Visibility-Architect Exam?
Sharing-and-Visibility-Architect exam focused on Salesforces sharing and visibility features, testing
skills in configuring and maintaining complex sharing models.
Who should take the Sharing-and-Visibility-Architect Exam?
Sharing-and-Visibility-Architect Exam Ideal for Salesforce professionals specializing in designing solutions that manage data visibility and sharing.
FAQs of Sharing-and-Visibility-Architect Exam
What topics are covered in the Sharing-and-Visibility-Architect Exam?
The Salesforce Sharing and Visibility Architect Exam covers four main topics:
- Access to Records (39%)
- Sharing Settings and Ownership (26%)
- Data Visibility and Field-Level Security (21%)
- Advanced Sharing and Security Features ( 14%)
Are there prerequisites for this exam?
Recommended to have practical experience in Salesforce and a solid understanding of its sharing and visibility features.
What is the format of the exam?
The Salesforce Certified Sharing and Visibility Architect exam is
a proctored, multiple-choice exam consisting of 60 questions. You will
have 105 minutes to complete the exam.
What is the passing score for the exam?
The passing score for the Salesforce Sharing and Visibility Architect Exam is 68%.
What is the validity period of the certification?
The Salesforce Sharing-and-Visibility-Architect Exam certification is valid for two years from the date of completion.
FAQs of Sharing-and-Visibility-Architect Exam
What is the Salesforce Sharing and Visibility Architect Exam?
The Salesforce Sharing and Visibility Architect Exam is a professional who assesses security and sharing requirements to design secure and scalable solutions on the Salesforce Platform. They possess experience in implementing complex security and sharing models and effectively communicate solution trade-offs to both business and technical stakeholders.
What is the purpose of the Salesforce Certified Sharing and Visibility Specialist credential?
The Salesforce Certified Sharing and Visibility Specialist credential aims to validate the ability of architects, analysts, and administrators to design secure, scalable security models on the Salesforce Platform.
What are the typical job roles for a Salesforce Sharing and Visibility Architect?
Typical job roles for a Salesforce Sharing and Visibility Architect include Advanced Administrator, Technical/Solution Architect, and Advanced Business Analyst.
What is the recommended experience level for candidates taking the Salesforce Certified Sharing and Visibility Architect exam?
Candidates are recommended to have 2-3 years of Salesforce experience and 4-5 years of experience with implementing complex security models in Salesforce.
How many questions are there in the Salesforce Sharing-and-Visibility-Architect Exam?
The Salesforce Sharing-and-Visibility-Architect Exam consists of 60 multiple-choice questions.
What is the passing score for the Salesforce Sharing-and-Visibility-Architect Exam?
The passing score for the Salesforce Sharing-and-Visibility-Architect Exam is 67%.
What is the registration fee for the Salesforce Sharing-and-Visibility-Architect Exam?
The registration fee for the Salesforce Sharing-and-Visibility-Architect Exam is US$400, plus applicable taxes as required per local law.
What is the retake fee for the Salesforce Sharing-and-Visibility-Architect Exam?
The retake fee for the Salesforce Sharing-and-Visibility-Architect Exam is $200, plus applicable taxes as required per local law.
How much time is allotted to complete the Salesforce Sharing-and-Visibility-Architect Exam?
Candidates are allotted 120 minutes to complete the Salesforce Sharing-and-Visibility-Architect Exam.
Can candidates use reference materials during the Salesforce Sharing-and-Visibility-Architect Exam?
No, candidates are not allowed to use hard-copy or online materials as references during the Salesforce Sharing-and-Visibility-Architect Exam.
What delivery options are available for the Salesforce Sharing-and-Visibility-Architect Exam?
The Salesforce Sharing-and-Visibility-Architect Exam is delivered as a proctored exam onsite at a testing center.
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