Question # 1
You are an experienced ISMS audit team leader conducting a third-party surveillance visit.
You notice that although the auditee is claiming conformity with ISO/IEC 27001:2022 they are still referring to Improvement as clause 10.2 (as it was in the 2013 edition) when this is now clause 10.1 in
the 2022 edition. You have confirmed they are meeting all of the 2022 requirements set out in the standard.
Select one option of the action you should take. | A. Note the issue in the audit report | B. Raise a nonconformity against clause 7.5.3 - Control of documented information | C. Raise it as an opportunity for improvement | D. Bring the matter up at the closing meeting |
C. Raise it as an opportunity for improvement
Explanation:
The correct action to take in this situation is to raise it as an opportunity for improvement. This is because the auditee is not violating any requirement of the standard, but rather using outdated terminology that does not reflect the current version of the standard. An opportunity for improvement is a suggestion for enhancing the performance or effectiveness of the ISMS1. It is not a nonconformity, which is a failure to fulfil a requirement2. Therefore, option B is incorrect. Option A is also incorrect, because noting the issue in the audit report without raising it as an opportunity for improvement would not provide any value or feedback to the auditee. Option D is also incorrect, because bringing the matter up at the closing meeting without documenting it as an opportunity for improvement would not ensure that the auditee takes any action to address it. References: 1: ISMS Auditing Guideline - ISO27000, page 11; 2: ISO/IEC 27000:2022, 3.28; : ISMS Auditing Guideline - ISO27000; : ISO/IEC 27000:2022
Question # 2
CEO sends a mail giving his views on the status of the company and the company’s future strategy and the CEO's vision and the employee's part in it. The mail should be classified as | A. Internal Mail | B. Public Mail | C. Confidential Mail | D. Restricted Mail |
A. Internal Mail
Explanation:
The mail sent by the CEO giving his views on the status of the company and the company’s future strategy and the CEO’s vision and the employee’s part in it should be classified as internal mail. Internal mail is a type of classification that indicates that the information is intended for internal use only, and should not be disclosed to external parties without authorization. The mail sent by the CEO contains information that is relevant and important for the employees of the company, but may not be suitable for public disclosure, as it may contain sensitive or confidential information about the company’s performance, goals, or plans. References: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 34. : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 37. : [ISO/IEC 27001 LEAD AUDITOR - PECB], page 14.
Question # 3
Which two of the following standards are used as ISMS third-party certification audit criteria?
| A. ISO/IEC 27002 | B. ISO/IEC 20000-1 | C. ISO 19011 | D. ISO/IEC 27001 | E. Relavent legal, statutory, and regulatory requirements |
D. ISO/IEC 27001 E. Relavent legal, statutory, and regulatory requirements
Explanation:
The two standards that are used as ISMS third-party certification audit criteria are ISO/IEC 27001 and relevant legal, statutory, and regulatory requirements. ISO/IEC 27001 specifies the requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS)1. Relevant legal, statutory, and regulatory requirements are those that apply to the organization’s information security aspects and objectives2. The other options are either not standards (E) or not directly related to the ISMS certification audit criteria (A, B, C, F). References: 1: ISO/IEC 27001:2022, Information technology — Security techniques — Information security management systems — Requirements, Clause 1 \n2: ISO/IEC 27001:2022, Information technology — Security techniques — Information security management systems — Requirements, Clause 4.2
Question # 4
During discussions with the individual(s) managing the audit programme of a certification body, the Management System Representative of the client organisation asks for a specific auditor for the certification audit. Select two of the following options for how the individual(s) managing the audit programme should respond. | A. Advise the Management System Representative that his request can be accepted | B. Suggest that the Management System Representative chooses another certification body | C. State that his request will be considered but may not be taken up | D. Suggest asking the certification body management to permit the request | E. Advise the Management System Representative that the audit team selection is a decision that the audit programme manager needs to make based on the resources available |
C. State that his request will be considered but may not be taken up E. Advise the Management System Representative that the audit team selection is a decision that the audit programme manager needs to make based on the resources available
Explanation:
According to ISO/IEC 17021-1, which specifies the requirements for bodies providing audit and certification of management systems, a certification body should ensure that its auditors are competent, impartial, and independent from the auditee organization2. Therefore, if a Management System Representative of a client organization asks for a specific auditor for the certification audit, the individual(s) managing the audit programme should respond in a way that does not compromise these principles or create any conflict of interest or undue influence2. Two possible ways to respond are to state that his request will be considered but may not be taken up, as there may be other factors that affect the auditor selection process; or to advise him that the audit team selection is a decision that the audit programme manager needs to make based on the resources available, such as auditor availability, competence, location, etc2. The other options are not suitable ways to respond in this situation. For example, advising him that his request can be accepted may raise doubts about the objectivity and credibility of the auditor and the certification body; suggesting that he chooses another certification body may imply that his request is unreasonable or unethical; and suggesting asking the certification body management to permit his request may suggest that there is room for negotiation or manipulation in auditor selection2. References: ISO/IEC 17021-1:2015 - Conformity assessment – Requirements for bodies providing audit and certification of management systems – Part 1: Requirements
Question # 5
The following are purposes of Information Security, except: | A. Ensure Business Continuity | B. Minimize Business Risk | C. Increase Business Assets | D. Maximize Return on Investment |
C. Increase Business Assets
Explanation:
The following are purposes of information security, except increasing business assets. Increasing business assets is not a purpose of information security, as it is not directly related to protecting information and systems from threats and risks. Information security may contribute to increasing business assets by enhancing customer trust, reputation, compliance, and efficiency, but it is not its primary goal. Ensuring business continuity is a purpose of information security, as it aims to prevent or minimize disruptions or losses caused by incidents affecting information and systems. Minimizing business risk is a purpose of information security, as it aims to identify and reduce threats and vulnerabilities that may compromise information and systems. Maximizing return on investment is a purpose of information security, as it aims to optimize the costs and benefits of implementing and maintaining information security controls and measures. References: : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 23. : [ISO/IEC 27001 Brochures | PECB], page 4.
Question # 6
Which one of the following options best describes the main purpose of a Stage 2 third-party audit?
| A. To determine readiness for certification | B. To check for legal compliance by the organisation | C. To identify nonconformances against a standard | D. To get to know the organisation's management system |
C. To identify nonconformances against a standard
Explanation:
The main purpose of a Stage 2 third-party audit is to evaluate the implementation and effectiveness of the organisation’s management system and to identify any nonconformances against the requirements of the standard12. The other options are either the objectives of a Stage 1 audit (A, D) or a specific aspect of the audit scope (B). References: 1: ISO/IEC 27006:2022, Information technology — Security techniques — Requirements for bodies providing audit and certification of information security management systems, Clause 9.2 \n2: PECB Certified ISO/IEC 27001 Lead Auditor Exam Preparation Guide, Domain 4: Preparing an ISO/IEC 27001 audit
Question # 7
Scenario 2: Knight is an electronics company from Northern California, US that develops video game consoles. Knight has more than 300 employees worldwide. On the fifth anniversary of their establishment, they have decided to deliver the G-Console, a new generation video game console aimed for worldwide markets. G-Console is considered to be the ultimate media machine of 2021 which will give the best gaming experience to players. The console pack will include a pair of VR headset, two games, and other gifts.
Over the years, the company has developed a good reputation by showing integrity, honesty, and respect toward their customers. This good reputation is one of the reasons why most passionate gamers aim to have Knight's G-console as soon as it is released in the market. Besides being a very customer-oriented company, Knight also gained wide recognition within the gaming industry because of the developing quality. Their prices are a bit higher than the reasonable standards allow.
Nonetheless, that is not considered an issue for most loyal customers of Knight, as their quality is top-notch.
Being one of the top video game console developers in the world, Knight is also often the center of attention for malicious activities. The company has had an operational ISMS for over a year. The ISMS scope includes all departments of Knight, except Finance and HR departments.
Recently, a number of Knight's files containing proprietary information were leaked by hackers. Knight's incident response team (IRT) immediately started to analyze every part of the system and the details of the incident.
The IRT's first suspicion was that Knight's employees used weak passwords and consequently were easily cracked by hackers who gained unauthorized access to their accounts. However, after carefully investigating the incident, the IRT determined that hackers accessed accounts by capturing the file transfer protocol (FTP) traffic.
FTP is a network protocol for transferring files between accounts. It uses clear text passwords for authentication.
Following the impact of this information security incident and with IRT's suggestion, Knight decided to replace the FTP with Secure Shell (SSH) protocol, so anyone capturing the traffic can only see encrypted data.
Following these changes, Knight conducted a risk assessment to verify that the implementation of controls had minimized the risk of similar incidents. The results of the process were approved by the ISMS project manager who claimed that the level of risk after the implementation of new controls was in accordance with the company's risk acceptance levels.
Based on this scenario, answer the following question:
According to scenario 2, the ISMS scope was not applied to the Finance and HR Department of Knight. Is this acceptable?
| A. Yes, the ISMS must be applied only to processes and assets that may directly impact information security | B. Yes, the ISMS scope can include the whole organization or only particular departments within the organization | C. No, the ISMS scope must include all organizational units and processes |
B. Yes, the ISMS scope can include the whole organization or only particular departments within the organization
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