Question # 1
What is HP SureStart? | A. Browsing security | B. BIOS protected with a cloud-based manufacturer golden copy | C. Password recovery | D. Embedded self-healing BIOS |
D. Embedded self-healing BIOS
Explanation:
HP Sure Start is an embedded self-healing BIOS. It inspects the BIOS at startup and automaticallyrestores it to a known good state if it detects corruption or malware. This ensures that only trusted BIOS code is executed, providing a critical layer of security for HP devices
Question # 2
What can you find on HP Asset Hub? (Select three.) | A. Images | B. Customer presentations | C. Emailers (EDMs) | D. Videos |
A. Images B. Customer presentations D. Videos
Explanation:
The HP Asset Hub is a centralized platform designed to provide a wide range of digital marketing assets. Users can find the following types of content:
1.Images: The Asset Hub includes brand photography, product images, and iconography, ensuring that marketing materials are visually appealing and consistent with HP's branding guidelines.
2.Customer presentations: The platform provides access to customer presentations, which can be used for sales pitches, product demonstrations, and other customer-facing activities.
3.Videos: Users can access overview videos, multimedia demos, and other video content that can be used for marketing campaigns and customer engagement.
These assets are designed to help HP marketers, agencies, and channel partners effectively promote and sell HP products
Question # 3
What does long lifecycle mean for the majority of HP Engage platforms? | A. Up to 3-year manufacturing + 3 years of service and spare parts | B. Up to 3-year manufacturing + 5 years of service and spare parts | C. Up to 5-year manufacturing + 3 years of service and spare parts | D. Up to 5-year manufacturing + 5 years of service and spare parts |
D. Up to 5-year manufacturing + 5 years of service and spare parts
Explanation:
For the majority of HP Engage platforms, a long lifecycle means:
•Up to 5-year manufacturing + 5 years of service and spare parts: Many HP Engage products, like the HP Engage Flex Pro and Pro C, feature a total lifecycle of 10 years. This includes a 5-year production life and 5 years of support and spare parts availability post-production life
Question # 4
Which type of retail peripherals does HP offer? | A. Cash drawers, receipt printers, and barcode scanners and displays | B. Receipt printers, and barcode scanners and displays | C. Keyboards, displays, cash drawers, receipt printers, and barcode scanners | D. Cash drawers, receipt printers, and barcode scanners |
C. Keyboards, displays, cash drawers, receipt printers, and barcode scanners
Explanation:
HP offers a comprehensive range of retail peripherals designed to meet the needs of various retail environments. This includes keyboards, displays, cash drawers, receipt printers, and barcode scanners. These peripherals are essential for point-of-sale systems, providing the necessary tools to handle transactions efficiently and effectively. Each peripheral is designed to integrate seamlessly with HP's retail systems, ensuring compatibility and ease of use. References for the available retail peripherals can be found in HP's retail solutions catalogs and product specification sheets.
Question # 5
Which options are offered by HP Engage Express across the world? (Select three.) | A. Integrated printer | B. Screen sizes | C. Countertop or pedestal | D. 6.6-inch display with Ingenico Moby 5500M |
A. Integrated printer B. Screen sizes C. Countertop or pedestal
Explanation:
The HP Engage Express offers several options to cater to different customer needs across the world:
1.Integrated printer: An integrated printer option helps streamline the point-of-sale process by providing printing capabilities directly within the kiosk.
2.Screen sizes: The kiosk is available in various screen sizes, allowing businesses to choose the size that best fits their operational needs and customer interaction requirements.
3.Countertop or pedestal: The flexibility of having countertop or pedestal installation options allows businesses to deploy the kiosks in various environments and spaces, enhancing their versatility
Question # 6
For which purpose would you position HP Engage Express kiosk? | A. Bespoke non-purpose built kiosk | B. Purpose-built performance | C. Purpose-built low-end kiosk | D. Traditional kiosk |
B. Purpose-built performance
Explanation:
The HP Engage Express kiosk is designed to enhance and streamline customer experiences with a purposefully-crafted, highly versatile self-service solution1. It delivers powerful performance to move customers in and out quickly, which aligns with the concept of purpose-built performance. The kiosk’s sleek footprint is highly customizable to configure the ideal solution for a business1.
This indicates that the HP Engage Express kiosk is not just a traditional kiosk but is specifically built for high performance and efficiency in customer service. It is not positioned as a low-end kiosk or a non-purpose built kiosk, but rather as a kiosk with a specific purpose in mind—to provide a powerful and efficient self-service experience2.
Question # 7
Which of these offerings are part of the HP Engage portfolio? | A. All-in-One, Modular, Convertible, Peripherals | B. All-in-One, Self-Service, Convertible | C. All-in-One, Self-Service, Modular, Convertible | D. All-in-One, Self-Service, Modular, Convertible, Peripherals |
D. All-in-One, Self-Service, Modular, Convertible, Peripherals
Explanation:
The HP Engage portfolio includes a range of products designed to meet the diverse needs of retail and hospitality businesses. This portfolio encompasses:
•All-in-One: Integrated systems that combine multiple functions into a single device, providing a compact and efficient solution.
•Self-Service: Solutions designed for customer self-service applications, such as kiosks and interactive displays.
•Modular: Systems that offer flexibility and customization by allowing businesses to choose and configure different components based on their specific needs.
•Convertible: Devices that can be adapted to various use cases, offering flexibility in deployment and usage.
•Peripherals: A wide range of accessories and add-ons, including barcode scanners, magnetic stripe readers, and customer displays, to enhance the functionality of the primary systems.
This comprehensive offering ensures that businesses can find the right combination of products to optimize their operations and customer interactions
https://support.hp.com/gb-en/document/c06994660
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