Question # 1
| A Marker Layer has been created to display all open opportunities and the results are not as expected. How can a user test this marker layer to ensure Salesforce Maps is displaying the correct number of results? | | A. Select the "Refresh Layers in this Area" button | | B. Create a Salesforce Report to match the Marker Layer Builder criteria | | C. Create the Marker Layer in the Corporate folder | | D. Update the Address Location in the Base Object |
B. Create a Salesforce Report to match the Marker Layer Builder criteria
Explanation:
According to the Trailhead module on Get to Know the Marker Layer Builder4, creating a marker layer follows the same process as creating a Salesforce report. Therefore, to test a marker layer and ensure Salesforce Maps is displaying the correct number of results, a user can create a Salesforce Report to match the Marker Layer Builder criteria4. This way, they can compare the results from both sources and identify any discrepancies or errors.
Question # 2
| Which Maps Live Tracking feature should an Admin configure to allow an organization to see the accounts that are being visited during the day? | | A. Maps Live Rules | | B. Telematics Alerts | | C. Maps Live Daily Drive Trips | | D. Stop Associations |
D. Stop Associations
Explanation: stop associations are a feature of Maps Live Tracking that allow an organization to see the accounts that are being visited during the day. Stop associations automatically link a user’s location history with nearby accounts, contacts, or leads in Salesforce. This way, an organization can track and analyze the visits made by their mobile users.
Question # 3
| Sales Management has requested the ability to compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Which Maps Live Tracking object should the Admin include in a Salesforce Report to see the total distance traveled each day by a Sales Rep? | | A. Maps Live Asset Daily Summary | | B. Maps Live Asset Daily Summary Event | | C. Maps Live Event | | D. Maps Route |
A. Maps Live Asset Daily Summary
Explanation:
Maps Live Asset Daily Summary is the object that the Admin should include in a Salesforce Report to see the total distance traveled each day by a Sales Rep. Maps Live Asset Daily Summary is a custom object that stores information about the daily activities of a Maps Live Asset, such as a vehicle or a mobile device3. One of the fields in this object is Total Distance Traveled, which captures the total distance traveled by the asset in miles or kilometers4. By creating a report based on this object, the Admin can compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Maps Live Asset Daily Summary Event, Maps Live Event, and Maps Route are not the correct objects for this purpose.
Question # 4
| How can an Admin ensure all Maps Users can see each other's Routes and Schedules? | | A. Disable "Routing Role Security" | | B. Enable "Allow Route/Schedule Sharing"
| | C. Create a new Permission Set to grant access | | D. Enable Maps Object Permissions for appropriate Profile(s) |
B. Enable "Allow Route/Schedule Sharing"
Explanation:
The Admin should enable “Allow Route/Schedule Sharing” to ensure all Maps Users can see each other’s Routes and Schedules. This setting allows users to share their Routes and Schedules with other users in their org, and also view the Routes and Schedules of other users who have shared them. This setting can be found in the Routes and Schedule settings within Maps Configuration. This is explained in the Routes and Schedule Settings in Maps document.
Question # 5
| A Salesforce Maps implementation partner is meeting with a prospect who is looking to analyze their Salesforce data through geographical visualization, identify where their highest value prospects are, identify where their top-selling products are being sold, and design territories that promote fair distributions of work while eliminating gaps in coverage. Which three Salesforce Maps products or features should be included as the implementation partner scopes the project for the prospect? | | A. Maps Core | | B. Prospect Pipeline Inspection | | C. Territory Planning | | D. Marker Layer Builder | | E. Maps Advanced |
A. Maps Core
C. Territory Planning
D. Marker Layer Builder
Explanation:
The three Salesforce Maps products or features that should be included as the implementation partner scopes the project for the prospect are Maps Core, Territory Planning, and Marker Layer Builder. Maps Core allows users to analyze their Salesforce data through geographical visualization and identify where their highest value prospects are. Territory Planning allows users to design territories that promote fair distributions of work while eliminating gaps in coverage. Marker Layer Builder allows users to create custom data layers and identify where their top-selling products are being sold. These products and features are explained in the Salesforce Maps Products document.
Question # 6
| The Salesforce* Maps admin for the company has been tasked with creating layers for the sales team. The admin navigates to the Layers tab in Salesforce Maps and selects the New button to begin creating a layer. All of the options are greyed out. How can the admin resolve this issue? | | A. Enable the "Create Layers' permission within her assigned permission group. | | B. Contact Salesforce support to enable the "Create Layers" permission | | C. Select either the Personal or Corporate folder before attempting to create a layer. | | D. Create the layer in the Maps configuration menu |
C. Select either the Personal or Corporate folder before attempting to create a layer.
Explanation:
According to the Salesforce Maps documentation1, to create a data layer, the admin must first select either the Personal or Corporate folder in the Layers tab. The Personal folder is for saving data layers privately so only the admin can see them, while the Corporate folder is for sharing data layers with other maps users. After selecting a folder, the admin can hover over New and select Data Layer, then name the data layer and select the data source, filter, and style options. If the admin does not select a folder before attempting to create a layer, all of the options will be greyed out and unavailable.
References:
1: Create Data Layers | Salesforce Help1
Question # 7
| An administrator at Alpine Energy wants to include their custom object Alpine Customers in Maps Advanced routing. Which three steps must the admin complete? | | A. Make sure that Click2Create is configured for Alpine Customers. | | B. Create a lookup relationship field on the Maps Advanced Route Waypoint object they want to include in routing. | | C. Create a custom report type for Alpine Customers in order to import customer list for routing. | | D. Ensure that users are assigned to the records or related records they want to route via user lookup field | | E. Ensure all Alpine Customers have geocodes (latitude/longitude values) assigned |
B. Create a lookup relationship field on the Maps Advanced Route Waypoint object they want to include in routing.
C. Create a custom report type for Alpine Customers in order to import customer list for routing.
E. Ensure all Alpine Customers have geocodes (latitude/longitude values) assigned
Explanation:
These are the three steps that the admin must complete to include their custom object Alpine Customers in Maps Advanced routing. According to the article "Configure custom routable object for Maps Advanced"1, a routable object is an object that represents the location users will navigate to within their Salesforce Maps Advanced Visit Plans, such as Accounts. To configure a custom object as a routable object, the admin needs to create a lookup relationship field on the Maps Advanced Route Waypoint object that points to the custom object1. The admin also needs to create a custom report type for the custom object in order to import the customer listfor routing2. Additionally, the admin needs to ensure that all records of the custom object have geocodes (latitude/longitude values) assigned, as this is required for plotting them on the map and routing them3. Making sure that Click2Create is configured for Alpine Customers is not a necessary step, as Click2Create is a feature that allows users to create records directly from the map view, not to include them in routing4. Ensuring that users are assigned to the records or related records they want to route via user lookup field is also not a necessary step, as this is only required for Enterprise Territory Management integration, not for routing5.
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