Question # 1
| During an optimization, the limit areas by attribute option was used. After the optimization, leftover units were unassigned and no longer appear on the map. How can the user visualize the leftover units? | | A. The user must open the alignment using the "Include Unassigned Units" option | | B. A new alignment must be created in order to visualize these units | | C. A new data set must be created in order to view these units. | | D. Add the territory to which the leftover units were assigned to the focus |
A. The user must open the alignment using the "Include Unassigned Units" option
Explanation: According to the Salesforce Maps documentation1, when using the limit areas by attribute option during an optimization, some units may be trimmed from the areas and assigned to a specific area or the unassigned bucket, depending on the leftover unit assignment setting. To visualize these leftover units, the user must open the alignment using the “Include Unassigned Units” option, which will display all units in the data set, regardless of whether they are assigned to an area or not. This option can be found in the Alignment Settings window, under the Data tab2. By selecting this option, the user can see the leftover units on the map and in the legend, and decide how to handle them.
Question # 2
| When using Salesforce Maps on a mobile device, a user changes the view of the map by zooming out to display a larger subset of accounts. Additional accounts do not display.
What additional step is required for markers to display?
| | A. Tap the refresh button located at the bottom of the map. | | B. Select the three vertical dots next to the marker layer, select edit and change the filter results. | | C. Click on the settings icon (gear) and toggle auto reload on. | | D. Restart the app and change the map view before plotting the marker layer. |
A. Tap the refresh button located at the bottom of the map.
Explanation: The user should tap the refresh button located at the bottom of the map to display additional accounts. This button reloads the marker layer data based on the current map view and filters. This is useful when the user changes the map view by zooming in or out, or panning across the map. This is explained in the Interact with Salesforce Maps on Mobile document.
Question # 3
| What action should an admin take to specify the assets to include in a Daily Summary? | | A. Create a Salesforce Report that includes all Maps Live Asset records | | B. Manually select Maps Live Asset records from the available list | | C. Create a SOQL filter to determine which Maps Live Asset records should be associated | | D. Select a preexisting Live Layer |
D. Select a preexisting Live Layer
Explanation: According to the Salesforce Help article on Create Live Daily Summary Configuration in Salesforce Maps1, one of the steps to create a daily summary configuration is to select a preexisting live layer. The selected live layer specifies what assets and IoT devices will beincluded in the daily summary configuration1. A live layer is a layer that displays the current location and status of assets that are tracked by IoT devices2.
Question # 4
| Which two permissions must be assigned to the Permission Group the user belongs to when a user needs the ability to create a Custom Data Layer from a CSV file? | | A. Folder Administrator | | B. Allow Marker Exports | | C. Manage Data Sources | | D. Manage Data Layers |
C. Manage Data Sources
D. Manage Data Layers
Explanation: To create a custom data layer from a CSV file, the user needs to have two permissions assigned to the permission group they belong to: Manage Data Sources and Manage Data Layers. These permissions allow the user to upload external CSV files with record and location information, and create data layers to visualize this data in Salesforce Maps1. The user can create custom data layers from CSV files by following these steps2:
Click Layers.
To save the data layer privately so only you can see it, click Saved | Personal. Or, to share the data layer with other maps users, click Saved | Corporate.
Hover over New and select Data Layer.
Name the data layer and select the data source, filter, and style options you want the data layer to show.
Click Choose data source and select Add a Data Source.
Log in to the Salesforce Maps Custom Data Source Portal with your Salesforce credentials.
Click + New to begin uploading a new external CSV file.
Name your data source and click Upload Files to choose a local CSV file to upload as a data source.
Select the location headers and the column headers you want to import from your
CSV file, and format the data for each column header.
Click Save and Process to upload your data source to Salesforce Maps.
Question # 5
| What are two considerations a Salesforce admin should keep in mind when setting up the OAuth user in order to establish a secure connection with the Salesforce Maps Routing Engine? | | A. The OAuth user was assigned to an active visit plan | | B. The OAuth User has been assigned the 'Maps Admin' Permission Set | | C. The OAuth User has been assigned to a role which is above the Maps Advanced end users in the Salesforce Role D Hierarchy | | D. The user has been assigned to the OAuth user' profile |
B. The OAuth User has been assigned the 'Maps Admin' Permission Set
C. The OAuth User has been assigned to a role which is above the Maps Advanced end users in the Salesforce Role D Hierarchy
Explanation:
These are two considerations that a Salesforce admin should keep in mind when setting up the OAuth user in order to establish a secure connection with the Salesforce Maps Routing Engine. An OAuth user is required to perform optimizations for routes in Advanced Routing4. The OAuth user should have the following permissions and roles6:
The OAuth user should have the Salesforce Maps Advanced Permission Set License assigned.
The OAuth user should have the Maps Admin and SF Maps Advanced Permission Sets assigned.
The OAuth User has been assigned to a role that is above the Maps Advanced end-users in the Salesforce Role Hierarchy. The OAuth user does not need to be assigned to an active visit plan, as this is not relevant for setting up an OAuth user. The OAuth user does not need to be assigned to the ‘OAuth user’ profile, as this is not a valid profile in Salesforce.
Question # 6
| Which feature supports the use of Custom Drive Profiles? | | A. Favorite Location | | B. Schedule | | C. Routes | | D. Marker Layer |
C. Routes
Explanation:
Routes is the feature that supports the use of Custom Drive Profiles. Custom Drive Profiles are used to create routes that are optimized for trucks and other vehicles that might not be able to travel the same roads as passenger cars3. A route can be optimized based on the specificcharacteristics of a truck and its cargo, such as height, weight, length, and hazardous materials3. To use this feature, the user needs to create a Salesforce Maps Drive Profiles tab and a custom object for Maps Drive Profile3. Then, the user can create a new Drive Profile with the details of the vehicle and select it when creating a route in Salesforce Maps3. The characteristics of the vehicle’s Drive Profile will be used to create a route that is compliant with published permanent road restrictions3. Favorite Location, Schedule, and Marker Layer are not features that support the use of Custom Drive Profiles.
Question # 7
| An implementation partner is in the middle of a Salesforce Maps + Consumer Goods Cloud project and realizes a new requirement popped up that wasn't part of the initial solution design. The customer is persistent that this requirement needs to be in scope of the project. Which team member should manage this situation with the customer? | | A. Customer Success Manager | | B. Lead Developer | | C. Solution Architect | | D. Project Manager |
D. Project Manager
Explanation: The Project Manager should manage this situation with the customer. The Project Manager is responsible for overseeing the project scope, timeline, budget, and deliverables. They should communicate with the customer about the impact of the new requirement on the project and negotiate a mutually agreeable solution. They should also document any changes to the project scope and update the project plan accordingly. This is explained in the Salesforce Maps Implementation Methodology document.
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