Question # 1
| Universal Containers’ data science team is hosting a generative large language model (LLM) on Amazon Web Services (AWS). What should the team use to access externally-hosted models in the Salesforce Platform? | | A. Model Builder | | B. App Builder | | C. Copilot Builder |
A. Model Builder
Explanation:
To access externally-hosted models, such as a large language model (LLM) hosted on AWS, the Model Builder in Salesforce is the appropriate tool. Model Builder allows teams to integrate and deploy external AI models into the Salesforce platform, making it possible to leverage models hosted outside of Salesforce infrastructure while still benefiting from the platform's native AI capabilities.
Option B, App Builder, is primarily used to build and configure applications in Salesforce, not to integrate AI models.
Option C, Copilot Builder, focuses on building assistant-like tools rather than integrating external AI models.
Model Builder enables seamless integration with external systems and models, allowing Salesforce users to use external LLMs for generating AI-driven insights and automation.
Question # 2
A data scientist needs to view and manage models in Einstein Studio. The data scientist
also needs to create prompt templates in Prompt Builder.
Which permission sets should an AI Specialist assign to the data scientist? | | A. Data Cloud Admin and Prompt Template Manager | | B. Prompt Template Manager and Prompt Template User | | C. Prompt Template User and Data Cloud Admin |
A. Data Cloud Admin and Prompt Template Manager
Explanation: To allow a data scientist to view and manage models inEinstein Studioand
create prompt templates inPrompt Builder, the AI Specialist should assign theData Cloud
AdminandPrompt Template Managerpermission sets.
Data Cloud Adminprovides access to manage and oversee models withinEinstein
Studio.
Prompt Template Managergives the user the ability to create and manage prompt
templates withinPrompt Builder.
Option Ais correct because it assigns the necessary permissions for both
managing models and creating prompt templates.
Option BandOption Care incorrect as they do not provide the correct combination
of permissions for managing models and building prompts.
Question # 3
| Universal Containers is planning a marketing email about products that most closely match a customer's expressed interests. What should an AI Specialist recommend to generate this email? | | A. Standard email marketing template using Apex or flows for matching interest in products. | | B. Custom sales email template which is grounded with interest and product information. | | C. Standard email draft with Einstein and choose standard email template. |
B. Custom sales email template which is grounded with interest and product information.
Explanation:
To generate an email about products that closely match a customer’s expressed interests, an AI Specialist should recommend using a custom sales email template that is grounded with interest and product information. This ensures that the email content is personalized based on the customer's preferences, increasing the relevance of the marketing message. Using grounding ensures that the generative AI pulls the correct data related to customer interests and product matches, making the email more effective. For more information, refer to Salesforce documentation on grounding AI-generated content and email personalization strategies.
Question # 4
An AI Specialist turned on Einstein Generative AI in Setup. Now, the AI Specialist would
like to create custom prompt templates in Prompt Builder. However, they cannot access
Prompt Builder in the Setup menu.
What is causing the problem? | | A. The Prompt Template User permission set was not assigned correctly. | | B. The Prompt Template Manager permission set was not assigned correctly. | | C. The large language model (LLM) was not configured correctly in Data Cloud. |
B. The Prompt Template Manager permission set was not assigned correctly.
Explanation: In order to access and create custom prompt templates inPrompt Builder,
the AI Specialist must have thePrompt Template Managerpermission set assigned.
Without this permission, they will not be able to accessPrompt Builderin the Setup menu,
even thoughEinstein Generative AIis enabled.
Option Bis correct because thePrompt Template Managerpermission set is
required to usePrompt Builder.
Option A(Prompt Template User permission set) is incorrect because this
permission allows users to use prompts, but not create or manage them.
Option C(LLM configuration in Data Cloud) is unrelated to the ability to
accessPrompt Builder.
Question # 5
| Where should the AI Specialist go to add/update actions assigned to a copilot? | | A. Copilot Actions page, the record page for the copilot action, or the Copilot Action Library tab | | B. Copilot Actions page or Global Actions | | C. Copilot Detail page, Global Actions, or the record page for the copilot action |
A. Copilot Actions page, the record page for the copilot action, or the Copilot Action Library tab
Explanation:
To add or update actions assigned to a copilot, an AI Specialist can manage this through several areas:
Copilot Actions Page: This is the central location where copilot actions are managed and configured.
Record Page for the Copilot Action: From the record page, individual copilot actions can be updated or modified.
Copilot Action Library Tab: This tab serves as a repository where predefined or custom actions for Copilot can be accessed and modified.
These areas provide flexibility in managing and updating the actions assigned to Copilot, ensuring that the AI assistant remains aligned with business requirements and processes.
The other options are incorrect:
B) misses the Copilot Action Library, which is crucial for managing actions.
C) includes the Copilot Detail page, which isn't the primary place for action management.
Question # 6
| Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates. Which type of flow should UC use? | | A. Data Cloud-triggered flow | | B. Template-triggered prompt flow | | C. Unified-object linking flow |
A. Data Cloud-triggered flow
Explanation:
In this scenario, Universal Containers wants to bring data from unified Data Cloud objects into prompt templates, and the best way to do that is through a Data Cloud-triggered flow. This type of flow is specifically designed to trigger actions based on data changes within Salesforce Data Cloud objects.
Data Cloud-triggered flows can listen for changes in the unified data model and automatically bring relevant data into the system, making it available for prompt templates. This ensures that the data is both real-time and up-to-date when used in generative AI contexts.
For more detailed guidance, refer to Salesforce documentation on Data Cloud-triggered flows and Data Cloud integrations with generative AI solutions.
Question # 7
| An AI Specialist needs to create a prompt template to fill a custom field named Latest
Opportunities Summary on the Account object with information from the three most recently
opened opportunities.
How should the AI Specialist gather the necessary data for the prompt template? | | A. Create a flow to retrieve the opportunity information. | | B. Select the Account Opportunity object as a resource when creating the prompt template. | | C. Select the latest Opportunities related list as a merge field. |
A. Create a flow to retrieve the opportunity information.
Explanation:
To gather the necessary data for populating theLatest Opportunities
Summarycustom field on theAccountobject with information from the three most recently
opened opportunities, the AI Specialist shouldcreate a flow. Aflowcan be configured to
query and retrieve the required opportunity records based on criteria such as their open
date. Once the flow has gathered the necessary data, it can be used in aprompt template
or other automation processes to populate the custom field on the Account record.
Option Ais correct because creating a flow allows for dynamic data retrieval and
control over the logic for selecting the most recent opportunities.
Option BandOption Cdo not provide sufficient control or data retrieval capabilities
needed for this scenario.
References:
Salesforce Flow
Documentation:https://help.salesforce.com/s/articleView?id=sf.flow.htm
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Answer: The Salesforce AI Specialist exam tests your knowledge of integrating AI into Salesforce platforms to enhance customer experiences.
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Answer: Study Guides- Utilize the official Salesforce study guide and practice by taking Practice Questions using reliable sources like RealBraindumps.
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Answer: The key topic areas include Einstein Trust Layer, Generative AI in CRM Applications, Prompt Builder, Einstein Copilot, and Model Builder.
How does Salesforce Einstein work?
Answer: Salesforce Einstein integrates AI capabilities into Salesforce, offering tools like Sales emails, Service replies, Einstein Copilot, Prompt Builder, and more.
What are the key topic areas covered in the Salesforce AI Specialist exam?
Answer: The Salesforce AI Specialist exam covers the following key areas: 1. Einstein Trust Layer (15%), 2. Generative AI in CRM Applications (17%), 3. Prompt Builder (37%), 4. Einstein Copilot (23%), 5. and Model Builder (8%).
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