Question # 1
What are two characteristics of teams that fear conflict? (Choose two.) | A. They avoid pair work | B. They ignore controversial topics that are critical to team success | C. They fail to tap into all the opinions and perspectives of team members | D. They have longer meetings | E. They do not focus on results |
B. They ignore controversial topics that are critical to team success C. They fail to tap into all the opinions and perspectives of team members
Explanation:
Teams that fear conflict exhibit certain characteristics that can hinder their success:
They ignore controversial topics that are critical to team success (B): When teams avoid addressing difficult or controversial issues, they miss out on resolving important problems that could impact their success. Ignoring such topics can lead to unresolved conflicts, misalignment, and suboptimal decision-making.
They fail to tap into all the opinions and perspectives of team members (C): Fear of conflict can prevent team members from voicing their opinions and sharing diverse perspectives. This lack of open communication can result in missed opportunities for innovation and improvement, as well as decisions that do not reflect the collective wisdom of the team.
SAFe Scrum Master References
SAFe Principles: fostering a culture of open communication and collaboration
Question # 2
What is one way a Scrum Master can gain the confidence of a stakeholder? | A. Establish a daily sync meeting with the stakeholder | B. Invite the stakeholder to the Iteration retrospective | C. Make the process visible |
D.
Explanation:
One way a Scrum Master can gain the confidence of a stakeholder is by making the process visible. Transparency is a key principle in Agile and SAFe, as it builds trust and ensures that stakeholders are well-informed about the progress, challenges, and successes of the team. By making the process visible through tools like information radiators, progress charts, and regular updates, the Scrum Master can demonstrate accountability, foster open communication, and build stakeholder confidence in the team's ability to deliver value.
SAFe Scrum Master References
SAFe Principles: transparency and visibility
SAFe 5.0 framework: building stakeholder confidence through visible processes
Question # 3
What are two timestamps required to measure lead time when using a Team Kanban board? (Choose two.) | A. When the Story is released to users and validated | B. When the Story is deployed | C. When the Agile Team pulls a Story onto the board | D. When the Story is accepted by the Product Owner | E. When the team completes validation of the Story |
C. When the Agile Team pulls a Story onto the board D. When the Story is accepted by the Product Owner
Explanation:
In SAFe (Scaled Agile Framework), lead time is an essential metric used to measure the efficiency and effectiveness of a process. Lead time is defined as the total time it takes for a work item to move through the entire process from the moment it is initiated until it is completed. To measure lead time accurately using a Team Kanban board, two specific timestamps are crucial:
When the Agile Team pulls a Story onto the board (Timestamp C):
This is the starting point of the lead time. It marks the moment when the team commits to working on a particular story by pulling it into the workflow. This action indicates that the story is now in progress and the clock starts ticking from this point.
When the Story is accepted by the Product Owner (Timestamp D):
This is the endpoint of the lead time. It signifies that the story has been completed to the satisfaction of the team and has met the acceptance criteria defined by the Product Owner. When the Product Owner accepts the story, it indicates that the work is done and the lead time measurement stops.
These two timestamps effectively capture the duration a story takes to go through the development process, providing valuable insights into process efficiency and identifying areas for improvement.
SAFe Scrum Master References
SAFe Advanced Scrum Master learning materials
SAFe 5.0 Scrum Master Certification resources
The 2020 Scrum Guide:Scrum Guide 2020
This information aligns with the principles and practices outlined in the SAFe framework and the Scrum Guide, ensuring a comprehensive understanding of lead time measurement within a Team Kanban board context.
Question # 4
The work within one state of a team's Kanban board is being completed at varying times, sometimes running faster and sometimes slower than the next state. What could resolve this issue? | A. Combine the two states to avoid the varying work flow | B. Redesign the board toensure a smooth flow of work | C. Create a buffer state between the two states to regulate the situation | D. Match skill sets to the WIP states and hold individuals accountable in order to smooth out flow |
C. Create a buffer state between the two states to regulate the situation
Explanation:
Creating a buffer state between two states in a Kanban board can help regulate the flow of work and address the varying completion times.
Buffer State Purpose:Acts as a holding area to balance the flow between different stages of work, smoothing out variances in completion times.
Flow Regulation:Ensures that work can continue smoothly without bottlenecks or idle times.
Work In Progress (WIP) Limits:Helps maintain a steady flow by preventing too much work from accumulating in any one state.
This approach aligns with Lean principles of managing flow and reducing variability in processes.
SAFe Scrum Master References:
SAFe Advanced Scrum Master Training Material, Chapter on Kanban Systems.
Question # 5
What is the purpose of the Scrum of Scrums meeting during PI Planning? | A. To identify dependencies across teams | B. To track Iteration plans across teams | C. To track planning progress across the ART | D. To create the Program Board |
A. To identify dependencies across teams
Explanation:
The Scrum of Scrums meeting during PI Planning is designed to identify and manage dependencies across teams. This meeting allows representatives from each team to come together and discuss how their plans intersect and where they might impact each other.
Dependency Identification:Teams identify dependencies early to manage risks and align their efforts.
Coordination:Facilitates better coordination and integration of work between multiple teams.
Communication:Provides a forum for raising issues and ensuring that all teams are aware of potential impacts on their work.
This helps in creating a more cohesive and integrated approach to delivering the Program Increment (PI).
SAFe Scrum Master References:
SAFe Advanced Scrum Master Training Material, Chapter on PI Planning
Question # 6
What are two benefits of applying cadence? (Choose two.) | A. To transform unpredictable events into predictable events | B. To help teams increase their velocity | C. To synchronize planningfor multiple teams and ARTs | D. To ensure teams wait to integrate their changes on cadence boundaries | E. Toensure teams nan accent new workat anytime |
A. To transform unpredictable events into predictable events C. To synchronize planningfor multiple teams and ARTs
Explanation:
To transform unpredictable events into predictable events (A): Cadence creates a regular, reliable schedule for events, which helps in managing and mitigating variability. This predictability allows teams to plan and execute their work more effectively, reducing the uncertainty of unforeseen events.
To synchronize planning for multiple teams and ARTs (C): Cadence helps align the planning cycles of multiple teams and Agile Release Trains (ARTs), ensuring that everyone works in a coordinated manner. This synchronization is critical for integrated, cross-team activities and for maintaining a cohesive workflow across the organization.
SAFe Scrum Master References
SAFe Principles: the importance of cadence and synchronization
SAFe 5.0 framework: benefits of applying cadence in Agile teams
Question # 7
What should be the first step a team should take to feed potential problems into the Problem Solving workshop? | A. Identify enablers needed to build out the Architectural Runway | B. Conduct a short team retrospective | C. Review feedback from the System Demo | D. Analyze quantitative & qualitative metrics |
D. Analyze quantitative & qualitative metrics
Explanation:
The first step a team should take to feed potential problems into the Problem Solving workshop is to analyze quantitative and qualitative metrics. These metrics provide objective data about the team's performance and can highlight areas where issues may be occurring. By reviewing these metrics, the team can identify trends, pinpoint specific problems, and prioritize them for discussion in the Problem Solving workshop. This approach ensures that the workshop focuses on data-driven issues, leading to more effective and targeted solutions.
SAFe Scrum Master References
SAFe 5.0 framework: importance of data-driven decision-making and problem-solving
SAFe Advanced Scrum Master learning materials: analyzing metrics for continuous improvement
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