Question # 1
| Universal containers recently migrated legacy contracts and subscriptions into salesforce in order to facilitate amendments and renewals in CPQ. However ,sales users are getting the ‘attempt to de-reference a null object’ error when amending the legacy contract. What is the most likely cause for the error? | | A. Migrated contracts and subscriptions cannot be amended using salesforce CPQ
| | B. Amendment of legacy contract and subscription data requires asset-based renewal method | | C. Required fields are missing or incorrectly populated on the legacy contract and subscription data | | D. Legacy subscription data are missing a lookup to a source quote line record |
C. Required fields are missing or incorrectly populated on the legacy contract and subscription data
Explanation:
The error ‘attempt to de-reference a null object’ typically occurs when there is an attempt to access a field or method on an object that has not been initialized or has been assigned a null value. In the context of Salesforce Revenue Cloud, when amending legacy contracts and subscriptions, this error can occur if required fields are missing or incorrectly populated on the legacy contract and subscription data. This could be due to incorrect data migration or manual data entry errors. It’s important to ensure that all required fields are correctly populated when migrating legacy data to Salesforce CPQ.
References
Error:Can’t renew the contract automatically because it … - Salesforce
Guidelines for Amending Contracts - Salesforce
Legacy Data Upload for Salesforce CPQ
Question # 2
| A Revenue Cloud project has a requirement where a product can be either 16m 52s
taxable or tax exempt depending on a custom field that holds the industry. “
What is the appropriate solution to address this requirement? | | A. Use automation to set the Tax Treatment based on the value of the custom field | | B. Use automation to set the Tax Rule based on the value of the custom field | | C. Use automation to set the Revenue Recognition Rule based on the value of the custom field | | D. Use automation to set the Billing Rule based on the value of the custom field |
B. Use automation to set the Tax Rule based on the value of the custom field
Explanation:
For a Revenue Cloud project where a product's taxability depends on a custom field that holds industry information, the appropriate solution is to use automation to set the Tax Rule based on the value of the custom field. This approach allows for dynamic application of tax rules to products based on industry-specific requirements, ensuring that the correct tax treatment is applied during the quoting and invoicing processes. Automation could involve using Process Builder, Flow, or Apex to update the tax rule assignments on products or quote lines based on the specified industry criteria. This ensures that products are taxed correctly according to the industry-specific regulations captured in the custom field.
Reference: [Reference: Salesforce CPQ Taxation Guide, , , ]
Question # 3
| What are three reasons why you would need an AppExchange Solution to support generating a Document in support of a Revenue Cloud Project? | | A. Contract Redlining | | B. Watermarks | | C. Invoice Generation | | D. Electronic Signature | | E. Attachments |
A. Contract Redlining
D. Electronic Signature
E. Attachments
These are three features that are not natively supported by Salesforce Revenue Cloud, but can be added by using an AppExchange Solution.
Contract Redlining: This is the process of comparing and editing different versions of a contract document, usually with track changes and comments. This can help to negotiate and finalize the terms and conditions of a contract with customers or partners. 1
Electronic Signature: This is the digital equivalent of a handwritten signature, which can be used to sign and validate a contract document electronically. This can help to speed up the contract approval process and reduce paper usage. 2
Attachments: This is the ability to add additional files or documents to a contract document, such as supporting evidence, product specifications, or legal disclosures. This can help to provide more information and clarity to the contract parties. 3
References:
1: This article explains the benefits and challenges of contract redlining and how to use an AppExchange Solution to enable it in Salesforce.
2: This article explains the benefits and best practices of electronic signature and how to use an AppExchange Solution to integrate it with Salesforce.
3: This article explains how to use an AppExchange Solution to add attachments to a contract document in Salesforce.
Question # 4
| You are implementing the Design Document for a large Enterprise Revenue Cloud project having multiple lookup price rules supporting a complex pricing requirement in the Build phase. During construction the customer discovers additional logic and external datastores that need to be incorporated in order to achieve the correct pricing in a particular set of use cases. You estimate the lookup price rules will need to be modified, additional rules will need to be created and API development will be needed. As an Implementation consultant what is the appropriate course of action that should take in this predicament?
| | A. Communication to the customer ongoing adjustment can be made as long as we're in the build phase. | | B. Implement the lookup price rules immediately then review with the solution Architect. | | C. Communicate these changes to the project manager who will evaluate the impact to scope, timeline and budget them determine the next course of action | | D. Consult with the solution Architect first who will expedite the updates to the design documents, then implement the changes immediately. | | E. Gather more details, if it requires a low level of effort then implement immediately before starting the next sprint, Otherwise Complete on the subsequent sprint |
C. Communicate these changes to the project manager who will evaluate the impact to scope, timeline and budget them determine the next course of action
Explanation:
According to the Salesforce Revenue Cloud Implementation Guide, any changes to the design document during the build phase should be communicated to the project manager, who will assess the impact of the changes on the project scope, timeline, and budget. The project manager will then decide whether to accept, reject, or defer the changes, and update the project plan accordingly. This is the best practice to ensure that the project is delivered on time, on budget, and with the expected quality and functionality.
Implementing the lookup price rules immediately without consulting the project manager or the solution architect could result in errors, inconsistencies, or conflicts with the existing design or other components of the solution. It could also cause delays or rework if the changes are not aligned with the customer’s expectations or requirements. Therefore, option B and option E are not appropriate.
Consulting with the solution architect first could help to expedite the updates to the design document, but it would still require the approval of the project manager and the customer before implementing the changes. Therefore, option D is not sufficient. Communication to the customer that ongoing adjustments can be made as long as we are in the build phase could create confusion or unrealistic expectations about the project scope and timeline. It could also undermine the credibility and authority of the project manager and the solution architect, who are responsible for managing the project and ensuring the quality of the solution. Therefore, option A is not advisable.
References:
1: Salesforce Revenue Cloud Implementation Guide, page 17
2: Lookup Price Rule query considerations with Salesforce CPQ 3
Question # 5
| Universal Containers is Preparing to go live with salesforce CPQ however sales management has stated that they would recurring revenue captured on opportunity line item object to reference within existing pipeline reports. Annual revenue is currently captured in the field ARR c on the SBQQ Quote Line c Object. Which is the most efficient solution. | | A. Create ARR c on the opportunity Line item object, and create a price rule to copy
the value from ARR c on SBQQ QuoteLine c on opportunity Product. | | B. Create ARR c on the opportunity Line item object, and create a flow to copy the
value from ARR c on SBQQ QuoteLine C. | | C. Create ARR c on the opportunity Line item object, Matching the field configuration of ARR
c on SBQQ QuoteLine C. | | D. Create a cross object formula field on the opportunity line item to reference ARR cdata
SBQQ QuoteLine C. |
C. Create ARR c on the opportunity Line item object, Matching the field configuration of ARR
c on SBQQ QuoteLine C.
Question # 6
| A user story for a Revenue Cloud implementation states. As an Accounts Receivable Manager, I want to automatically generate invoices in draft status the same day of every month”. what implementation option should a revenue cloud consultant pursue
first? | | A. Set up an invoice scheduler | | B. Triggers and apex to check the bill now checkbox after the order status is changed
to “Activated”. | | C. Workflow rule to check the bill now checkbox after the order status is changed
to “Activated”. | | D. Set up a Payment Scheduler |
A. Set up an invoice scheduler
An invoice scheduler is a feature of Salesforce Revenue Cloud that allows you to automate
the creation of invoices based on predefined criteria and schedules. An invoice scheduler
uses an invoice run to evaluate whether and when an order product gets invoiced. You can
set up an invoice scheduler to run daily, weekly, monthly, or once, and specify the target
date and time, the invoice date, and the invoice batches to include. You can also choose to
automatically post the generated invoices or review them in draft status before posting. An
invoice scheduler is the best option to fulfill the user story, as it can generate invoices in
draft status the same day of every month without requiring any manual intervention or
custom code. 12
Triggers and apex are not the best option, as they require writing and maintaining custom
code, which can be complex and error-prone. They also do not provide the flexibility and
control of an invoice scheduler, as they can only check the bill now checkbox after the
order status is changed to “Activated”, which may not match the desired invoicing schedule
or criteria. 3
Workflow rules are also not the best option, as they have similar limitations as triggers and
apex. They can only check the bill now checkbox after the order status is changed to
“Activated”, and they cannot specify the invoice date, time, or batches. Workflow rules also
have some restrictions and considerations, such as the number of actions per rule, the
order of execution, and the impact on performance. 4
Setting up a payment scheduler is not relevant to the user story, as it is a feature of
Salesforce Revenue Cloud that allows you to automate the collection of payments from
customers based on predefined criteria and schedules. A payment scheduler does not
create invoices, but rather applies payments to existing invoices or payment allocations. [5]
References:
1: Invoice Schedulers for Automating Invoice Creation - Salesforce
2: Invoice Scheduler | Salesforce Subscription Management | Salesforce Developers
3: Use Invoice Scheduler to Generate Invoices - Salesforce
4: Workflow Rules Considerations - Salesforce
5: Payment Schedulers for Automating Payment Collection - Salesforce
Question # 7
| A revenue cloud consultant determines that price rules will not address additional calculation steps to accurately set the quote line list price needed for a project. What is the next functionality that should be investigated that will address the requirements? | | A. Use a Record Change Flow to trigger on the Quote Line. | | B. A Quote Calculator plugin(QCP) | | C. Set Pricing Method to Custom | | D. Use an Apex Trigger on the Quote Line |
B. A Quote Calculator plugin(QCP)
Explanation:
In Salesforce Revenue Cloud, if price rules are not sufficient to accurately set the quote line list price for a project, the next functionality to consider would be a Quote Calculator Plugin (QCP)1. A QCP is a JavaScript snippet that you can use to perform complex calculations and manipulations on quote lines1. It provides a way to customize the calculation sequence that happens when a quote is calculated1. This can be particularly useful when there are additional calculation steps needed that are not addressed by standard price rules1.
References
Salesforce Exam Revenue-Cloud-Consultant-Accredited-Professional Questions and Answers - Update Feb 2024
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