Question # 1
Employees submit time-off requests that must be approved by their manager. If the requested time off is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve the request. Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
| A. Create a decision table and evaluate all rows.
| B. Use a cascading approval with an authority matrix.
| C. Use a cascading approval with a reporting structure.
| D. Configure custom approvals in the reporting structure.
|
B. Use a cascading approval with an authority matrix.
C. Use a cascading approval with a reporting structure.
Explanation:
For time-off requests requiring multiple levels of approval based on the duration of the request, combining a cascading approval process with an authority matrix and custom approvals configured in the reporting structure is effective. The authority matrix can define different approval rules based on the length of the time-off requested, while custom approvals allow for the inclusion of additional approvers, such as HR, when the request exceeds a specific threshold (e.g., three weeks). This ensures that all necessary approvals are obtained in a structured and hierarchical manner.
Question # 2
| Which two statements demonstrate the role of a report? (Choose Two) | | A. Reports are used to assess process performance.
| | B. Reports are used to update data in a database.
| | C. Reports are used to select items from a list while working in an assignment.
| | D. Reports are used to source a list of selectable items while working in an assignment
|
A. Reports are used to assess process performance.
D. Reports are used to source a list of selectable items while working in an assignment
Explanation:
Reports in Pega serve multiple functions related to data handling and display:
A. Reports are used to assess process performance. Reports provide critical insights into various aspects of business processes, enabling organizations to monitor, evaluate, and optimize their operations.
D. Reports are used to source a list of selectable items while working in an assignment. In addition to performance monitoring, reports can dynamically generate lists of items that users can select from during their tasks, facilitating data-driven decision-making and actions within assignments.
Question # 3
Which two statements about data objects are true? (Choose Two)
| A. Data objects can reuse assets from an existing data object through inheritance.
| B. A draft data object references a data type.
| C. A data object created in App Studio creates a data type in Dev Studio.
| D. Data objects are sourced from an external system of record.
|
A. Data objects can reuse assets from an existing data object through inheritance.
C. A data object created in App Studio creates a data type in Dev Studio.
Explanation:
Understanding data objects in Pega helps clarify their roles and functions within the platform:
A. Data objects can reuse assets from an existing data object through inheritance. Inheritance allows data objects to extend the properties and behaviors of existing data objects, promoting reusability and consistency across the application.
C. A data object created in App Studio creates a data type in Dev Studio. This statement is true as creating a data object in App Studio automatically sets up a corresponding data type in Dev Studio, ensuring that the data structure is available across both development environments for further customization and integration.
Question # 4
| Which of the following events can you trace by using the Tracer tool? | | A. User authentication
| | B. Data sources
| | C. Data transforms
| | D. Service-level agreements
|
C. Data transforms
D. Service-level agreements
Explanation:
The Tracer tool in Pega is used for debugging and provides real-time diagnostics of rule execution. It can trace various events, including:
C. Data transforms: Tracer can be used to trace the execution of data transforms, which are rules that define how data is set or copied from one or more sources to a target.
D. Service-level agreements: The tool can also trace the execution of service-level agreements (SLAs) to ensure that they are triggered and actioned as configured, particularly useful for understanding and troubleshooting the timing and escalation actions within case processing.
While Tracer is a powerful tool for rule execution diagnostics, it is not typically used for tracing user authentication events directly; other logging and auditing mechanisms would generally handle that. Data sources are usually traced through the use of the Data Page debugging tools rather than the Tracer, although the Tracer can show the execution of rules that interact with data sources.
Question # 5
You should consider using a field value when the list of allowed values is ______________.
| A. three or fewer items
| B. mostly static
| C. specific to one case type
| D. shared across all case types
|
B. mostly static
Explanation:
You would typically use a field value in Pega when the list of allowed values is:
B. Mostly static. Field values are best used for lists of allowed values that do not change frequently. They enable the use of predefined, constant values across the application, providing consistent data references for fields that have a set list of options.
Question # 6
| Creating a new rule in Pega Platform is typically done to define a new behavior or functionality in the application, which can then be reused as needed. In the given scenario, a designer is reusing a UI section every time the same behavior is needed in the application. By creating a new rule for the UI section, the designer can ensure consistent behavior and avoid duplicating effort.
For which use case do you create a new rule in a Pega Platform™ application? | | A. A developer creates a parallel process to audit changes that a service agent makes.
| | B. A developer makes changes to an email message configured in the case life cycle.
| | C. A designer reuses a UI section every time the same behavior is needed in the application.
| | D. A business user issues a change request for the application to set the default value of a field.
|
C. A designer reuses a UI section every time the same behavior is needed in the application.
Explanation:
In Pega Platform, creating a new rule is an effective way to define and encapsulate specific behaviors or functionalities that can be reused across the application, enhancing maintainability and consistency. When a designer reuses a UI section frequently across different parts of the application, creating a rule for this UI section ensures that it maintains uniform behavior wherever it is used. This approach prevents duplication of design efforts and ensures that any updates to the UI section are centrally managed and uniformly propagated throughout the application.
Question # 7
| You are creating a case type to process job applications for a large corporation. Job applications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check. How do you configure a case type to achieve the required behavior? | | A. Create a process for the physical assessment that is followed by a process for the background check.
| | B. Create a process for the physical assessment that is parallel to the background check process.
| | C. Create a process on one stage for the background check and a process on another stage for the physical assessment | | D. Create a process for the background check and an optional process for the physical assessment.
|
B. Create a process for the physical assessment that is parallel to the background check process.
Explanation:
For a job application case type requiring both a physical assessment and a criminal background check, where the sequence of these checks can vary:
B. Create a process for the physical assessment that is parallel to the background check process.
Configuring these processes to run in parallel allows both assessments to occur independently and in any order, as required by the case. This setup effectively manages variability in process sequencing without imposing a fixed order, thereby accommodating the specified flexibility in the application process.
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