Question # 1
| You need to build a trigger-based journey to send the "Getting started" emails requested by the global sales lead. Which trigger should you use to start the journey? | | A. Dataverse record change trigger | | B. Custom trigger with lead profile data | | C. Custom trigger with contact profile data | | D. Email Link Clicked interaction trigger |
A. Dataverse record change trigger
Explanation:
To build a trigger-based journey that sends "Getting started" emails when an opportunity is marked as "Won," the appropriate trigger to use is theDataverse record change trigger. This trigger is specifically designed to initiate actions based on changes in Microsoft Dataverse records, which are integral to Dynamics 365.
Here’s the detailed reasoning:
Dataverse Record Change Trigger:
TheDataverse record change triggeris used to initiate journeys when there is a change in a record within Dataverse, such as an opportunity's status.
Since the requirement is to send a "Getting started" email once an opportunity status changes to "Won," this trigger can detect the status update in real-time.
Using this trigger, you can specify the criteria for the journey to start, such as filtering for opportunities with a status of "Won," thus automating the email sending based on this condition.
Why Not Other Triggers?
Custom trigger with lead profile dataandCustom trigger with contact profile data:These are generally used for initiating journeys based on custom events or data points outside of standard Dataverse records, which isn’t applicable here as the journey is triggered by an opportunity status change, a native Dataverse record.
Email Link Clicked Interaction Trigger:This trigger is used to follow up after an email link is clicked, which does not align with the scenario. The journey must start based on an opportunity status change, not email interaction.
Microsoft Dynamics 365 References:
Create and manage trigger-based journeys
Work with Dataverse triggers in journeys
By using theDataverse record change trigger, you ensure that the journey aligns directly with the sales process and automatically sends the "Getting started" email when an opportunity reaches the "Won" status, as requested by the global sales lead.
Question # 2
| You need to enable the Dynamics 365 App for Outlook for the sales team.
You need to perform the prerequisite actions before you can add the app for all users.
Which two actions should you perform? Each correct answer presents part of the solution. Choose two.
NOTE: Each correct selection is worth one point. | | A. Enable mailboxes. | | B. Add the Dynamics 365 App to Outlook desktop app. | | C. Add the Dynamics 365 App for Outlook security role. | | D. Enable sending on behalf of other users setting. |
A. Enable mailboxes.
C. Add the Dynamics 365 App for Outlook security role.
Explanation:
Enable Mailboxes:
To use the Dynamics 365 App for Outlook, each user’s mailbox must be enabled for server-side synchronization. This ensures that emails, appointments, and tasks can sync between Outlook and Dynamics 365.
Without enabling the mailboxes, the synchronization won’t be functional, making it a critical prerequisite.
[Reference:Microsoft Documentation - Enable Mailboxes for Dynamics 365, Add the Dynamics 365 App for Outlook Security Role:, Users need to be assigned theDynamics 365 App for Outlook security roleto access the app. This role grants the necessary permissions to interact with Dynamics 365 through Outlook., Assigning this role ensures that users have the correct access rights to use the app within their Outlook environment., Reference:Microsoft Documentation - Security Roles for Dynamics 365 App for Outlook, ]
Question # 3
| You need to configure the required audit settings. Which two actions should you perform? Each correct answer presents part of Ihe solution. Choose two. NOTE: Each correct selection is worth one point.
| | A. Enable auditing on the Dietary requirements column. | | B. Enable auditing on the Pettable. | | C. Enable auditing on the Contact tab\e. | | D. Enable auditing on the Email address column. | | E. Enable Start read auditing in system settings. |
A. Enable auditing on the Dietary requirements column.
B. Enable auditing on the Pettable.
Explanation:
Enable Auditing on Columns (Options A and D):
Enabling auditing on specific columns likeDietary requirementsandEmail addressensures that any changes to these fields are tracked. This meets Terra Flora's requirement to log changes to these fields along with details of who made the changes and the timestamp.
Enable Auditing on Pet and Contact Tables (Options B and C):
By enabling auditing at the table level forPetandContact, you ensure that any updates to these tables, including changes to all associated columns, are recorded. This broad setting ensures full coverage of auditing for both tables.
Enable Audit User Access (Option F):
This option is recommended to track when users access certain data, which can help with compliance and monitoring user interactions with sensitive data.
Option E (Start Read Auditing):
Read auditingtracks when records are read. If compliance requires monitoring every time a record is accessed, enabling this could be necessary; however, the primary focus is on modifications rather than access alone.
References from Microsoft Documentation:
For setting up auditing, seeAuditing overview for Dynamics 365.
Question # 4
One of the data sources being ingested into Dynamics 365 Customer Insights - Data is Microsoft Dataverse. During the unification process, you need to identify the primary key.
Which three data types can you use as a primary key attribute? Each correct answer presents a complete solution. Choose three. NOTE: Each correct selection is worth one point. | | A. Integer | | B. Whole Number | | C. String | | D. Boolean | | E. GUID |
B. Whole Number
C. String
E. GUID
Explanation:
In Dynamics 365 Customer Insights - Data,primary key attributesmust uniquely identify records and be consistent across the data source.
Whole NumberandGUIDare commonly used data types for primary keys because they can uniquely identify records and are natively supported for primary keys in databases.
Stringcan also be used as a primary key if it uniquely identifies each record (e.g., an email address).
IntegerandBooleanare generally not used as primary keys in Customer Insights because they may not provide unique identifiers suitable for all scenarios.
[Reference:Microsoft Documentation - Configure Primary Key in Dynamics 365 Customer Insights, ]
Question # 5
| You need to update the role configuration for the digital sales team to enable the capability requested. What two actions should you perform? Each correct answer presents part of the solution. Choose two. NOTE: Each correctselection is worth one point. | | A. Grant View Audit Summary permissions to the Digital seller security role. | | B. Assign the Sales Copilot user role to the members of the digital sales team. | | C. Grant View Audit History permissions to the Digital seller security role. | | D. Grant View Audit Partitions permissions to the Digital seller security role. |
B. Assign the Sales Copilot user role to the members of the digital sales team.
C. Grant View Audit History permissions to the Digital seller security role.
Explanation:
To enable the digital sales team's request to use Copilot for summarizing changes to lead records, you need to ensure that they have the necessary permissions and access to the required features. Here’s how to proceed:
Assign the Sales Copilot User Role:
Dynamics 365 Copilot in Sales is a feature that assists users by providing insights and summaries based on data within the system.
To allow the digital sales team to access and utilize Copilot's capabilities, they must have theSales Copilot user roleassigned. This role enables users to interact with Copilot and benefit from its AI-driven functionalities such as summarizing changes and insights in records.
Microsoft Documentation Reference:Dynamics 365 Sales Copilot Setup
Grant View Audit History Permissions:
TheView Audit Historypermission is essential for team members to access audit logs, which is necessary for reviewing and summarizing changes made to lead records.
Enabling this permission will allow the digital sales team to view a history of modifications in lead records, thus allowing them to generate summaries based on this audit trail.
The View Audit Summary permission specifically lets them see summaries of audit data, which complements Copilot’s functionality by allowing Copilot to access detailed change history for summarization.
Microsoft Documentation Reference:Security Roles and Privileges
By implementing these two actions, the digital sales team will have both the necessary access to Copilot features and the required permissions to audit lead record changes, enabling them to leverage Copilot for summarizing changes to leads effectively.
Question # 6
| You have opportunities that have values in multiple currencies. You manually update currency exchange rates once per month. You need to ensure that currency values are accurately reported. When is the new currency exchange rate applied to the opportunity records? | | A. When an opportunity changes the status reason. | | B. When the calculate rollup field system job for the msdyn_projectteam table runs. | | C. When the calculate rollup field system job for the account table runs. | | D. When an opportunity changes the status. |
A. When an opportunity changes the status reason.
Explanation:
In Dynamics 365 Sales, currency exchange rates are applied to opportunity records when specific triggers occur. These exchange rates are updated manually on a periodic basis (e.g., once a month) to reflect current currency values.
Exchange rates are recalculated for an opportunity when there is a change in the status reason(e.g., from open to won or lost). This trigger ensures that the most recent exchange rate is used when key changes occur in the opportunity lifecycle, maintaining accurate currency reporting.
[Reference:Microsoft Documentation - Currency Management in Dynamics 365, ]
Question # 7
The remote sales workforce of your organization has been using the integrated Teams chat to collaborate internally. To save time, you indicate to the sales leader that suggested contacts can be displayed when a seller starts a new connected chat.
The sales leader asked you to configure the ability to use suggested contacts.
Which three users can you use as a rule for suggesting contacts? Each correct answer presents a complete solution. Choose three.
NOTE: Each correct selection is worth one point.
| | A. The user assigned as your manager on your system user record. | | B. The Record Owner of your linked business unit. | | C. The Record Owner of the initiating record. | | D. The Created By of the initiating record. | | E. The Last Modified By of the initiating record. |
A. The user assigned as your manager on your system user record.
C. The Record Owner of the initiating record.
D. The Created By of the initiating record.
Explanation:
Manager on System User Record:
Suggested contactsin Teams can include users directly linked to the individual starting the chat. Themanagerassigned on the user’s system record can be a suggested contact, as this is a common relationship that suggests frequent communication.
Record Owner of the Initiating Record:
Theowner of the recordbeing discussed or acted upon is also likely to be a suggested contact. This is because the owner has primary responsibility for the record and would commonly need to be consulted or informed about actions related to it.
Created By of the Initiating Record:
If the user is theCreated Byfor a record, they are associated with its initial setup or creation. As a result, they may be suggested when actions on that record are taken since they are familiar with its origins.
[Reference:Microsoft Documentation - Configure Suggested Contacts for Dynamics 365 and Teams, These selections align with the rules typically used for suggesting contacts in integrated Teams chats, ensuring relevant parties are automatically suggested based on record associations and user relationships., ]
Microsoft MB-280 Exam Dumps
5 out of 5
Pass Your Microsoft Dynamics 365 Customer Experience Analyst Exam in First Attempt With MB-280 Exam Dumps. Real Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate Exam Questions As in Actual Exam!
— 60 Questions With Valid Answers
— Updation Date : 17-Oct-2024
— Free MB-280 Updates for 90 Days
— 98% Microsoft Dynamics 365 Customer Experience Analyst Exam Passing Rate
Speciality
Additional Information
Testimonials
Related Exams
- Number 1 Microsoft Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate study material online
- Regular MB-280 dumps updates for free.
- Microsoft Dynamics 365 Customer Experience Analyst Practice exam questions with their answers and explaination.
- Our commitment to your success continues through your exam with 24/7 support and long after with discounts on future study programs.
- Free MB-280 dumps updates for 90 days
- 97% more cost effective than traditional training
- Microsoft Dynamics 365 Customer Experience Analyst Practice Questions to boost your knowledge
- 100% correct Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate questions answers compiled by senior IT professionals
Microsoft MB-280 Braindumps
Realbraindumps.com is providing Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate MB-280 braindumps which are accurate and of high-quality verified by the team of experts. The Microsoft MB-280 dumps are comprised of Microsoft Dynamics 365 Customer Experience Analyst questions answers available in printable PDF files and online practice test formats. Our best recommended and an economical package is Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate PDF file + test engine discount package along with 3 months free updates of MB-280 exam questions. We have compiled Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate exam dumps question answers pdf file for you so that you can easily prepare for your exam. Our Microsoft braindumps will help you in exam. Obtaining valuable professional Microsoft Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate certifications with MB-280 exam questions answers will always be beneficial to IT professionals by enhancing their knowledge and boosting their career.
Yes, really its not as tougher as before. Websites like Realbraindumps.com are playing a significant role to make this possible in this competitive world to pass exams with help of Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate MB-280 dumps questions. We are here to encourage your ambition and helping you in all possible ways. Our excellent and incomparable Microsoft Microsoft Dynamics 365 Customer Experience Analyst exam questions answers study material will help you to get through your certification MB-280 exam braindumps in the first attempt.
Pass Exam With Microsoft Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate Dumps. We at Realbraindumps are committed to provide you Microsoft Dynamics 365 Customer Experience Analyst braindumps questions answers online. We recommend you to prepare from our study material and boost your knowledge. You can also get discount on our Microsoft MB-280 dumps. Just talk with our support representatives and ask for special discount on Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate exam braindumps. We have latest MB-280 exam dumps having all Microsoft Microsoft Dynamics 365 Customer Experience Analyst dumps questions written to the highest standards of technical accuracy and can be instantly downloaded and accessed by the candidates when once purchased. Practicing Online Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate MB-280 braindumps will help you to get wholly prepared and familiar with the real exam condition. Free Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate exam braindumps demos are available for your satisfaction before purchase order.
Send us mail if you want to check Microsoft MB-280 Microsoft Dynamics 365 Customer Experience Analyst DEMO before your purchase and our support team will send you in email.
If you don't find your dumps here then you can request what you need and we shall provide it to you.
Bulk Packages
$60
- Get 3 Exams PDF
- Get $33 Discount
- Mention Exam Codes in Payment Description.
Buy 3 Exams PDF
$90
- Get 5 Exams PDF
- Get $65 Discount
- Mention Exam Codes in Payment Description.
Buy 5 Exams PDF
$110
- Get 5 Exams PDF + Test Engine
- Get $105 Discount
- Mention Exam Codes in Payment Description.
Buy 5 Exams PDF + Engine
 Jessica Doe
Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate
We are providing Microsoft MB-280 Braindumps with practice exam question answers. These will help you to prepare your Microsoft Dynamics 365 Customer Experience Analyst exam. Buy Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate MB-280 dumps and boost your knowledge.
|
