Question # 1
| You need to solve the TesterA issue. What should you do? | | A. Select Enable Dynamics 365 for mobile. | | B. Log out and log back in to view non-production apps. | | C. Select Apps from the non-production apps. | | D. Customize the mobile app to match the model-driven app. |
C. Select Apps from the non-production apps.
Question # 2
| You need to ensure that the salespeople can access all their meetings when they travel.
What should you recommend the salespeople use? | | A. Dynamics 365 Sales Insights | | B. Dynamics 365 for phones and tablets app | | C. Dynamics 365 Sales mobile app | | D. Dynamics 365 for Outlook |
C. Dynamics 365 Sales mobile app
Question # 3
| You need to add the unfavorable credit and reference check reasons to the RFQ close process. What should you do? | | A. Create custom activities for the credit and reference checks. | | B. Add a stage to the business process flow. | | C. Convert the credit and reference activities lo an opportunity. | | D. Delete the RFQ Lead record. | | E. Create custom status reasons. |
E. Create custom status reasons.
Explanation:
[Reference:, https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/customize-opportunity-close-experience, , ]
Question # 4
| You need to help the new salesperson resolve the access issue.
What should you change? | | A. Salesperson role to a Sales Manager role | | B. Team member license to a Dynamics 365 Sales Enterprise license | | C. Dynamics 365 Sales Enterprise license to a Dynamics 365 Sales Premium license | | D. Sales Team Member role to a Salesperson role |
B. Team member license to a Dynamics 365 Sales Enterprise license
Question # 5
| You need to set up the required sales tracking for multinational customers.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point. | | A. Create a primary account for the customer and contacts for each country of operation. | | B. Create each country sales territory as a sub-territory of the global territory. | | C. Associate the customer accounts for each country with the primary account. | | D. Create a primary account for the customer and assign it to the global territory. | | E. Associate the accounts in each country with the country sales territory in which it is located. |
B. Create each country sales territory as a sub-territory of the global territory.
E. Associate the accounts in each country with the country sales territory in which it is located.
Explanation:
[Reference:, https://docs.microsoft.com/en-us/power-platform/admin/set-up-sales-territories-organize-business-markets-geographical-area, , , , , ]
Question # 6
| You need to help the salespeople track their emails.
Which three actions should you perform? Each correct answer presents pan of the solution.
NOTE: Each correct selection is worth one point. | | A. Enable server-side synchronization. | | B. Add the Dynamics 365 App for Outlook security role to the user. | | C. Enable email engagement. | | D. Turn on auto capture. | | E. Add the Dynamics 365 App for Outlook to the salesperson.
|
C. Enable email engagement.
D. Turn on auto capture.
E. Add the Dynamics 365 App for Outlook to the salesperson.
Question # 7
| You need to increase efficiency and consistency for ticket sales to meet company requirements.
What should you create? | | A. a Microsoft Flow workflow | | B. a playbook | | C. a Lifecycle Services (LCS) package |
B. a playbook
Enforce repeatable steps to promote and increase efficiency and consistency for ticket sales across all sports and venues.
[Reference:, https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/enforce-best-practices-playbooks, , , ]
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