Question # 1
| Where can aSalesforce administrator configuring different levels of access to patients’ care plans, configure team members different levels of access to cases to ensure sensitive data is not shared with the wrong groups? | | A. Permission Set Groups | | B. Profiles | | C. Contact Roles on case | | D. Permission Sets | | E. Case Team Roles |
E. Case Team Roles
Question # 2
| If a Health Cloud administrator wanted to consume the content of an HL7 v2 – Simple Application message, which step would they need to take? | | A. Do Nothing – Health Cloud works out of the box with native HL7 message | | B. Use salesforce Connect | | C. Write a custom apex class to consume parse and store a native HL7 message | | D. Use an HL7 broker/engine to transform the text based HL7 message into JSON and pass it to the Health Cloud. |
A. Do Nothing – Health Cloud works out of the box with native HL7 message
Question # 3
| Which three of the following statements are true about Care Plan Templates? (Choose ThreE. | | A. When creating a care plan with a template you can unselect tasks so they will not be included. | | B. The sort order of the Task group by Fields can be changed under custom setting task group. | | C. Care plan templates must include at least 1 problem, 1 goal and 1 task. | | D. When creating a care plan with a template you can change the offsets of the tasks. | | E. Care plan templates can only be used when creating a new care plan. |
A. When creating a care plan with a template you can unselect tasks so they will not be included.
B. The sort order of the Task group by Fields can be changed under custom setting task group.
C. Care plan templates must include at least 1 problem, 1 goal and 1 task.
Explanation:
When creating a care plan with a template you can unselect tasks so they will not be included (A), the sort order of the Task group by Fields can be changed under custom setting task group (B), and care plan templates must include at least 1 problem, 1 goal and 1 task © are true statements about Care Plan Templates. When creating a care plan with a template you can change the offsets of the tasks (D) is false, as you can only change the offsets of the tasks when creating a care plan without a template. Care plan templates can only be used when creating a new care plan (E) is false, as you can also use care plan templates when editing an existing care plan.
Question # 4
A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project requirements?
| A. (Persona) General physician
(Stakeholder) Salesforce administrator
(Stakeholder) Marketing Cloud administrator
| B. (Persona) Contact Center agent
(Stakeholder) Salesforce administrator
(Stakeholder) Integration architect | C. (Persona) Care coordinator
(Stakeholder) Salesforce administrator
(Stakeholder) Tableau developer | D. (Persona)Contact Center agent
(Stakeholder) Tableau developer
(Stakeholder) MuleSoft developer |
B. (Persona) Contact Center agent
(Stakeholder) Salesforce administrator
(Stakeholder) Integration architect
Explanation: To identify pain points and define project requirements for setting up a Contact Center leveraging Health Cloud, a consultant should work with the following group of people:
(Persona) Contact Center agent: This is the end user who interacts with patients
through phone calls, emails, chats, or other channels. The Contact Center agent needs to have access to patient information, appointment scheduling, billinginquiries, plan updates, and other tasks in Health Cloud. The consultant should work with the Contact Center agent to understand their needs, challenges, and expectations from the system.
(Stakeholder) Salesforce administrator: This is the person who configures and maintains the Health Cloud system for the Contact Center. The Salesforce administrator needs to set up user profiles, permissions, page layouts, workflows, reports, dashboards, and other features in Health Cloud. The consultant should work with the Salesforce administrator to understand the technical requirements, limitations, and best practices for setting up the system.
(Stakeholder) Integration architect: This is the person who designs and implements the integration between Health Cloud and other external systems, such as EHRs, billing systems, or third-party applications. The integration architect needs to ensure that data is exchanged securely and accurately between Health Cloud and other systems. The consultant should work with the integration architect to understand the integration requirements, challenges, and solutions for the system. General physician, Marketing Cloud administrator, Care coordinator, Tableau developer or MuleSoft developer are not relevant people for this use case.
Question # 5
| Which entity in Health cloud is used to store the details of a vaccine being administrated? | | A. Procedure | | B. Patient Immunization | | C. Medication | | D. Encounter |
B. Patient Immunization
Explanation: According to the Salesforce documentation, PatientImmunization is an object in Health Cloud that is used to store the details of a vaccine being administered. It includes information such as the vaccine name, lot number, manufacturer, route of administration, site of administration, dose quantity, dose unit, expiration date, and adverse reaction.
Question # 6
A healthcare provider with multiple clinics and specialties is struggling to manage its appointment scheduling process efficiently. Patients are experiencing long wait times on the phone and want to leverage self-service options.
Which three Health Cloud capabilities should a consultant recommend configuring to provide a solution to improve patient satisfaction?
| | A. Intelligent Appointment Management | | B. Intelligent Form Reader | | C. Provider Search | | D. Assessments and Recommendations | | E. Experience Cloud for Hearth Cloud |
A. Intelligent Appointment Management
C. Provider Search
E. Experience Cloud for Hearth Cloud
Explanation:
A is correct because Intelligent Appointment Management (IAM) for Health Cloud helps patients schedule appointments through the channel of their choice: agent- assisted or self-service. IAM aggregates multiple scheduling engines, such as Salesforce Scheduler or Electronic Health Record (EHR) scheduling engines, or both, so that schedulers and patients can see all available appointments in one place.
References: : Intelligent Appointment Management
B is incorrect because Intelligent Form Reader is not a Health Cloud capability, but a Salesforce Platform capability that allows users to extract data from forms and documents using artificial intelligence.
References: : Intelligent Form Reader
C is correct because Provider Search helps patients find and connect with care providers that match their needs and preferences. Provider Search allows patients to search for providers by various criteria, such as name, location, specialty, availability, and ratings.
References: : Provider Search
D is incorrect because Assessments and Recommendations are not Health Cloud capabilities that directly improve patient satisfaction with appointment scheduling. Assessments and Recommendations are tools that help users gather information and provide guidance for patients based on their responses.
References: : Assessments and Recommendations
E is correct because Experience Cloud for Health Cloud enables patients to schedule their own appointments using a self-service portal or website. Experience Cloud for Health Cloud provides a prebuilt template that integrates with IAM and Provider Search to allow patients to book appointments online.
References: : Experience Cloud for Health Cloud
Question # 7
| In which three ways can users access Provider Management standard objects? (Choose three) | | A. By using Service Cloud | | B. By assigning Health Cloud Platform Permission set licenses. | | C. By assigning Health Cloud Foundation Permission set. | | D. By assigning the Provider Permission set. | | E. By using Health Cloud. |
B. By assigning Health Cloud Platform Permission set licenses.
C. By assigning Health Cloud Foundation Permission set.
E. By using Health Cloud.
Explanation: Health Cloud Foundation
Assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model.
TheHealth Cloud Provider Network Management permission set grants access to provider management objects so users can manage
credentialing and recruiting.
To use the Provider Network Management features of Health Cloud, assign both the Provider Network Management permission set and
the Health Cloud permission set to your users
Users can access Provider Management standard objects by using Health Cloud, by assigning Health Cloud Platform Permission set licenses, and by assigning Health Cloud Foundation Permission set. Health Cloud is the industry-specific solution that includes Provider Management features such as provider search, provider network management, and provider credentialing3. Health Cloud Platform Permission set licenses grant access to the Health Cloud platform objects and features, including the Provider Management data model4. Health CloudFoundation Permission set assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model5. Service Cloud is not required to access Provider Management standard objects, and the Provider Permission set is not a standard permission set in Health Cloud.
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a certification test designed for individuals with expertise in the Salesforce
Health Cloud platform. This certification validates a candidates knowledge and
skills in implementing and managing Salesforce Health Cloud solutions. Here are
some critical details about the exam:
Exam Overview
- Purpose: To certify
professionals in their ability to implement and manage Salesforce Health Cloud.
- Target Audience: Healthcare
professionals, consultants, developers, and administrators who work with
Salesforce Health Cloud.
- Prerequisites: While there
are no formal prerequisites, candidates should have practical experience with
Salesforce Health Cloud and a foundational understanding of Salesforce
products.
Exam Structure
- Format: Multiple-choice and
multiple-select questions.
- Number of Questions:
Typically, around 60 questions.
- Duration: 90 minutes.
- Passing Score: The passing
score can vary, generally around 65-70%.
Exam Content
The exam content tests a candidates knowledge in several key
areas related to Salesforce Health Cloud. These areas typically include:
- Health Cloud Basics:
Understanding the fundamental components and features of Health Cloud.
- Patient Management:
Managing patient data, including patient profiles, care plans, and health timelines.
- Provider Relationship
Management: Handling relationships between patients and healthcare
providers.
- Health Cloud Data Models:
Knowledge of the data models specific to Health Cloud and how they integrate
with Salesforce.
- Security and Compliance: Ensuring
data security and compliance with healthcare regulations (e.g., HIPAA).
- Integration: Integrating
Health Cloud with other systems and applications.
- Analytics and Reporting:
Utilizing Salesforces analytic tools to create reports and dashboards for healthcare
data.
Preparation Tips
- Training and Resources:
Utilize official Salesforce training courses, study guides, and online
resources like RealBraindumps.
- Hands-on Practice: Gain
practical experience by working on real-life projects or using Salesforce
Health Cloud in a sandbox environment.
- Practice Exams: Take
RealBraindumps Health-Cloud-Accredited-Professional exam questions to
familiarize yourself with the question format and identify areas for further
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Benefits of Certification
- Career Advancement:
Certification can lead to better job opportunities and career growth in the healthcare
IT industry.
- Credibility: It validates
your skills and knowledge, enhancing your professional credibility.
- Network: Join a community
of certified professionals who can provide networking opportunities and
professional support.
In summary, the Salesforce Health Cloud
Accredited Professional Exam is a valuable certification for those looking to
demonstrate their expertise in implementing and managing Health Cloud solutions
within the healthcare industry. Preparation involves a mix of theoretical study
and practical experience to ensure a comprehensive understanding of the
platform.
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FAQs of Health-Cloud-Accredited-Professional Exam
What
is the Salesforce Health-Cloud-Accredited-Professional Exam?
The
Salesforce Health-Cloud-Accredited-Professional Exam tests knowledge and skills
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integration, and utilization management.
How
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The
Salesforce Health-Cloud-Accredited-Professional exam guide consists of 228
questions, updated regularly to reflect the latest changes in Salesforce Health
Cloud.
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Preparation
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practice tests on websites like RealBraindumps.
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With
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Health Cloud solutions in healthcare settings.
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Salaries
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Benefits
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healthcare IT, and the ability to contribute to improved healthcare delivery through technology.
What
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Health-Cloud-Accredited-Professional Exam?
You
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It
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