Question # 1
Which Genesys component is used to load balance between multiple SIP Servers?
| | A. Load Distribution Server
| | B. SIP Server
| | C. Network SIP server
| | D. Media Server |
http://www.genesys.com/resources/events/2012_gforce_barcelona_ed_day_sip_server_8_
1.pdf (See the Page #15).
Question # 2
In SIP Server, how would you link an emulated ACD Queue to an associated RP?
| | A. RP Default DN set to Queue
| | B. Queue object Association set to RP
| | C. RP Annex Tab option identifying Queue
| | D. Same name suffix, prefixed by Q_ and RP_ respectively |
B. Queue object Association set to RP
Question # 3
What is the meaning of the option 'sip-port' in the Tserver" section in 'options' tab of the SIP
server?
| | A. It is the port used by SIP Server to communicate with other T-lib clients such as URS,
StatServer, etc
| | B. It is the port used by SIP Server to communicate with other SIP devices such as Media
Server, SIP Endpoints, Gateways etc. using SIP signaling only
| | C. It is the port used by SIP Server to communicate using SNMP protocol with a NMS
software
| | D. It is the port used by SIP Server to communicate with other SIP devices such as Media
Server, SIP Endpoints, gateways etc. using RTP/RTCP protocol
| | E. It is the port used by SIP Server to communicate with other SIP devices such as Media
Server, SIP Endpoints,
|
A. It is the port used by SIP Server to communicate with other T-lib clients such as URS,
StatServer, etc
Question # 4
Which SIP Method is used by Active out of Service Detection to check a device for out of
service status?
| | A. INFOK
| | B. CHECK | | C. MESSAGE
| | D. OPTIONS
| | E. SUBSCRIBE
|
Question # 5
You have 3 separate remote sites using SIP technology without P8X. One location has one
MOH and one MCU server, second location has a one MOH and one treatment server and
third site has one MOH and one recording Media Server installed. The whole contact
center has a rate of 30calls/sec. What is the minimal number of Network SIP servers
needed for this installation?
| | A. 0
| | B. 1
| | C. 2
| | D. 3 |
Question # 6
We want to use a treatment 'PlayAnnouncement' from routing strategy to play following file:
C:\ProgramFiles\Mediaserver\Announcement\l_mulaw,wav, How would the URI in the
INVITE message sent to Media Server look like?
| | A. sip:annc@MedlaServer:port;play=ftle://announcement/l;repeat=l
| | B. sip:annc@MediaSen/er:port;plav=c:\ProgramFiles\MediaServer\announcement\l;repeat=l
| | C. sip:annc@MediaServer:porc;play=announcement/'i_mulaw.vvav;repeat=l
| | D. sip:annc@MediaServer:port;play=l;repeat=l
| | E. sip:annc@MediaServer:port;play=l_mulaw.wav;repf^t |
A. sip:annc@MedlaServer:port;play=ftle://announcement/l;repeat=l
Question # 7
What does 1PCC mean?
| | A. All call handling actions (answer, hold. Initiate transfer, etc.) are performed on the SIP
endpoint
| | B. All call handling actions (answer, hold, initiate transfer, etc.) are performed on the same
PC (no Hardwareendpoint can be used)
| | C. A T-lib client such as Agent Desktop can control a call which is actually between other
parties such as sipendpoints
| | D. Both, SIP endpoint and T-lib client such as Agent Desktop has to be integrated in one
application |
A. All call handling actions (answer, hold. Initiate transfer, etc.) are performed on the SIP
endpoint
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