Question # 1
| Which Lightning component can an admin add to a Consumer Goods assessment task
record page?
| | A. In-Store Products Check | | B. Inventory Check | | C. Planogram Check | | D. Promotion Check |
B. Inventory Check
Explanation:
https://help.salesforce.com/s/articleView?id=sf.retail_task_admin_create_assessment_task
Inventory Check is a Lightning component that can be added to a Consumer Goods
assessment task record page by an admin. An assessment task is a type of action plan
task that allows users to collect data and perform actions related to a retail store. An
inventory check is a type of assessment task that allows users to verify the availability and
quantityof products in a store. The Inventory Check component displays the products that
are associated with the store and allows users to search, scan, and update the product
information. Verified References: [Salesforce Consumer Goods Cloud Implementation
Guide], page 40.
Question # 2
| A Field Rep is having challenges measuring their share-of-shelf due to a recent change in
packaging to a competitor's product, which makes their products look almost identical.
When using Einstein, thecompetitor's product was marked incorrectly as the rep's product.
What should the rep do to prevent this from happening in the future? | | A. Turn the competitor's products around and re-perform the check | | B. Contact the manager to create a new planogram. | | C. Cancel the task and perform the planogram check manually. | | D. Edit product tags. |
D. Edit product tags.
Explanation:
To prevent Einstein from marking the competitor’s product incorrectly as their
own product when measuring their share-of-shelf, the field rep should edit product tags.
Product tags are labels that identify and count products in an image using Einstein Vision.
Einstein Vision is a feature that uses artificial intelligence to detect and count objects in an
image. By editing product tags, the field rep can correct any errors or inaccuracies in the
object detection process and ensure that their own products and their competitor’s products
are tagged correctly. Verified References: [Salesforce Consumer Goods Cloud
Implementation Guide], page 24.
Question # 3
| Which Three actions should a System Admin perform to set up a survey assessment task in the Consumer Goods Cloud? | | A. Define Assessment Indicator Definition to capture within survey | | B. Create a Retail Store KPI record of ‘Survey Type’ | | C. Create a Survey record using Salesforce survey application | | D. Generate survey invitations for the retail store ‘Primary Contact’. |
B. Create a Retail Store KPI record of ‘Survey Type’
C. Create a Survey record using Salesforce survey application
D. Generate survey invitations for the retail store ‘Primary Contact’.
Question # 4
| At which three levels can Store Action Plan Templates for recommended tasks for a visit be
defined? | | A. Location | | B. Retail Store Group | | C. Retail Store | | D. In-Store Location | | E. Account |
A. Location
C. Retail Store
E. Account
Question # 5
| Which statement is correct aboutConsumer Goods- Einstein Visit Recommendations? | | A. Visit Recommendations are automatically generated by recent case activities | | B. Visit Recommendations automatically take into consideration already created visits for
the store | | C. Visit Recommendationsrules consider the store operating hours | | D. Visit Recommendations can be created using the Next Best Action Strategy |
B. Visit Recommendations automatically take into consideration already created visits for
the store
Explanation:
Visit Recommendations are suggestions for field reps to visit certain stores based on
predefined rules and criteria. One of the correct statements about Visit Recommendations
is that they automatically take into consideration already created visits for the store,
meaning that they do not recommend visiting a store that already has a scheduled or
completed visit withina certain time frame. Verified References: [Salesforce Consumer
Goods Cloud Implementation Guide], page 36.
Question # 6
| Northern Trail Outfitters(NTO) places a high value on understanding how their end capes
are performing. What should be recommended to NTO to ensure they can capture this
data? | | A. Make a Custom object for In-Store location on the Retail Store Object to capture KPIs | | B. Make In-Store locations as a record type on the Retail Store Object to capture the KPIs | | C. Make In-Store Locations as a record page on the In-Store Location Object to capture the
KPIs | | D. Make a separate set of KPIs specifically for capturing the endcap In-Store Location |
B. Make In-Store locations as a record type on the Retail Store Object to capture the KPIs
Question # 7
| Which three dashboards are natively available with Tableau CRM for Consumer Goods
Cloud?
| | A. Category Insights | | B. Inventory Performance | | C. Sales Rep Performance | | D. Store Insights | | E. Product Performance |
C. Sales Rep Performance
D. Store Insights
E. Product Performance
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