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New Community Cloud CRT-271 Exam Practice Questions

Total 285 Questions

Last Updated On: 15-Apr-2025

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Question # 1

Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community. In which two ways should this be set up? Choose 2 answers.
A. In the Community Workspaces, target all Recommendations to a new Audience Type.
B. In Community Builder, add the Featured Recommendations Component to the page.
C. In the Community Workspaces, create the Recommendation.
D. In the Community Workspaces, add a new Custom Recommendations Channel.
E. In Community Builder, add theRecommendations Component to the page.

C. In the Community Workspaces, create the Recommendation.
E. In Community Builder, add theRecommendations Component to the page.

Question # 2

Where do you go to do this? You wish to edit the Community Head Markup.
A. Developer Console
B. Community Builder >> Settings >> Advanced
C. Community Manager >> Administration >> Settings
D. Modify the hidden Community Lightning Component which is displayed when editing the community
E. Upload a HTML static resource named Head Markup

B. Community Builder >> Settings >> Advanced

Question # 3

Universal Containers needs to build a Community for their customers. Thefollowing security requirements must be met: • Customers can access their accounts. invoices. and orders. • An account is associated to only one individual. • A few customers who act as partners need access to individual accounts. • Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?
A. User Customers Account. Customer Community Plus License. and sharing rules.
B. Customers Account. Customer Community License. and sharing rules.
C. User PersonAccount, Customers Community License. and Sharing Set.
D. User Person Account. Customers Community Plus License. and Super User access

C. User PersonAccount, Customers Community License. and Sharing Set.

Question # 4

Universal Containers recently rolled out a Community to their partners. The internal sales team has the following requirements for internal users: - Ability to support the addition of 50 new partners every month. - Ability to pass leads to the partners. - Continue to have access to the leads after transfer to partners. - Access to the opportunity when the partner converts the lead. - Leads should be visible to only the partner who is working on the lead; other partners should NOT have access to the lead. Which sharing option should the Salesforce Admin choose to meet the requirement for internal users?
A. Create a sharing rule to share leads and opportunities to internal users.
B. Use sharing sets to share leads and opportunity to internal users.
C. Create a public group and include partners and share records to the public group using sharing rules.
D. Allow partner users to manually share the leads and opportunities with internal users.

C. Create a public group and include partners and share records to the public group using sharing rules.

Question # 5

A Salesforce Admin needs to build a self-service Community. Which three steps should the Salesforce Admin take before building the Community in Salesforce? Choose 3 answers.
A. Configure a search for articles and discussions in the Community.
B. Gather branding assets, including images and logo for the Community.
C. Create email templates to be used in the community.
D. Add discussions on topics that can be published in the Community.
E. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.

B. Gather branding assets, including images and logo for the Community.
C. Create email templates to be used in the community.
E. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.

Question # 6

Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time. What are three ways for a Salesforce administrator to meet this requirement? Choose 3 answers Select one or more of the following:
A. Customise the user registration page to include the user agreement and "complete registration on acknowledgement"
B. Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted
C. Build a site.com page with a user agreement and replace the login page with "complete registration on acknowledgement"
D. Redirect users to a custom page displaying a user agreement before users login for the first time
E. Use login flows to show the user agreement when Community users log in for the first time

A. Customise the user registration page to include the user agreement and "complete registration on acknowledgement"
B. Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted
E. Use login flows to show the user agreement when Community users log in for the first time

Question # 7

Your company has provided you with 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?
A. 4
B. 2
C. 3
D. 1
E. 6

A. 4

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