Question # 1
Consider the following steps for a theoretical manual process
• Check in input folder for any new files.
• If there are no files check again later as files can arrive anytime, and there is no limit to the number of files
that may come.
• Open the next available file.
• Take the first case
• Start System X and find the case details.
• If the case can't be found., move to the next one.
• After finding the case in System X. fetch additional case details from System Y.
• Again if the case can't be found, move to the next one.
• Analyse all the data to see if System Z should be updated
• If the data does not meet the requirements, add notes indicating this to Systems X and Y and move to the
next case
• If the data does meet the requirements, update the case in System Z
• Add notes to Systems X and Y and move to the next case.
• At the end of the file, go back and look for another
• Stop checking for new files at 16:00 and finish any remaining cases.
• When all work is complete create a report of the day's exception cases.
• Close down Systems X, Y and Z.
If it is possible that there are long intervals between files arriving, what are the alternatives the process should
take to control System X, System Y and System Z? (select 2 responses) | | A. Nothing because they will not have been started if no files have arrived yet.
| | B. Nothing, just leave them logged in until more work arrives
| | C. Minimise them to keep the desktop clear.
| | D. Close Y and Z down but keep X open because it is the first application needed to work a case.
| | E. Log out while waiting and log back in when a file arrives.
|
D. Close Y and Z down but keep X open because it is the first application needed to work a case.
E. Log out while waiting and log back in when a file arrives.
Question # 2
SanQuest Bank's call centre regularly receives requests from customers for the exact amount required to clear
their loan This is a complicated calculation that is prone to human error. The bank has decided to use Blue
Prism to perform the calculation and is considering amending its front end system OneBase to allow a user to
click a button to request a Loan Consolidation Amount. They plan to communicate with Blue Prism using web
services Consider the two proposed designs:
Here the Blue Process that harvests the data is exposed a web service with the loan settlement figure as an
output. OneBase calls the web service and provides the account number. The Blue Prism process harvests the
data and completes the web service call by providing the loan settlement figure.
Considering Blue Prism best practice which of the following statements is correct? | | A. Design A is the most appropriate option
| | B. Design B is the most appropriate option
| | C. Neither Design A nor Design B is appropriate
| | D. Both Design A and Design B are appropriate |
D. Both Design A and Design B are appropriate
Question # 3
The status of a Work Queue can be used as a method of recording what work has been done so far on a Work
Queue item
Please consider the following statements:
1. For Ml, to easily see how far an item has been worked
2 To aid manual working of exceptions, providing the Item Status can inform staff what work is still
outstanding on an item that needs manually completing
3. To enable Work Queue items to be safely retried, a process can use the item status to know which updates
have already been performed so that they are not repeated
4 To record the Customer's Surname
Which of the statements are valid reasons for updating a case status?
| | A. 2 only
| | B. 2 and 3 only
| | C. 1, 2 and 3
| | D. 1 ,2, 3 and 4 |
Question # 4
Consider the following steps for a theoretical manual process
• Check in input folder for any new files.
• If there are no files check again later as files can arrive anytime, and there is no limit to the number of files
that may come.
• Open the next available file
• Take the first case
• Start System X and find the case details.
• If the case can't be found, move to the next one.
• After finding the case in System X. fetch additional case details from System Y.
• Again if the case can't be found, move to the next one
• Analyse all the data to see if System Z should be updated.
• If the data does not meet the requirements, add notes indicating this to Systems X and Y and move to the
next case
• If the data does meet the requirements, update the case in System Z
• Add notes to Systems X and Y and move to the next case.
• At the end of the file, go back and look for another
• Stop checking for new files at 16:00 and finish any remaining cases.
• When all work is complete create a report of the day's exception cases.
• Close down Systems X, Y and Z.
If the volume of incoming cases is such that 1 Resource PC can easily handle the workload, which of the
following steps for an automated solution should be part of the 'Preparation' phase of an automated process?
| | A. Check input folder, wait for files
| | B. Check input folder, wart for files, read file and load queue
| | C. Log into applications
| | D. Check input folder, wart for files, read file and load queue, log into applications. |
D. Check input folder, wart for files, read file and load queue, log into applications.
Question # 5
Which of the following statement combinations about Blue Prism memory management is correct? | | A. A Blue prism Process reads a Business Object into memory as required. Once the called Action is
complete, the Process releases the memory for the Net Garbage Collector to reclaim.
A Blue Prism Process reads a Sub Process into memory as required. Once the called Sub Process is
complete, the Process releases the memory for the .Net Garbage Collector to reclaim. | | B. A Blue Prism Process holds a Business Object in memory for the duration of its run.
A Blue Prism Process reads a Sub Process into memory as required. Once the called Sub Process is
complete, the Process releases the memory for the Net Garbage Collector to reclaim | | C. A Blue Prism Process reads a Business Object into memory as required
Once the called Action is complete, the Process releases the memory for the Net Garbage Collector to
reclaim. | | D. A Blue Prism Process holds a Sub Process in memory for the duration of its run.
A Blue Prism Process holds a Business Object in memory for the dilation of its run |
A. A Blue prism Process reads a Business Object into memory as required. Once the called Action is
complete, the Process releases the memory for the Net Garbage Collector to reclaim.
A Blue Prism Process reads a Sub Process into memory as required. Once the called Sub Process is
complete, the Process releases the memory for the .Net Garbage Collector to reclaim.
Question # 6
Imagine a DR scenario where the main Production database goes down one afternoon. All processes use work queues and all new work is loaded first thing each morning. The database is backed up regularly but not in real time, so the restored back up will be slightly out of date, say by 1 hour. If the backup was restored, and processes were restarted what would be the effect? (select 2 responses)
| | A. The processes would resume with the queue item being worked at the time of the incident
| | B. The processes would resume with the next available queue item
| | C. The queue item being worked at the time of the incident would be automatically marked as an
exception.
| | D. The queue item being worked at the time of the incident would need to be manually marked as an
exception.
| | E. The work queue would automatically ensure no cases is duplicated. |
B. The processes would resume with the next available queue item
C. The queue item being worked at the time of the incident would be automatically marked as an
exception.
Question # 7
A process is required for a telecoms company to work cases supplied via a daily Excel file Although the file
will only contain around 1000 rows, the average case time is such that the workload is far too big for one
machine to complete in a day, so the solution has been designed with multiple machines in mind. One machine
will load the work queue while the others wait, then once the queue is ready all machines will work it together.
The requirements state that the input file is machine generated, has a known format is generally clean but may
contain exceptions - rows with an empty cell, partial phone numbers, or accounts that don't exist. What should
the solution do to combat this problem?
| | A. The solution should read the file and load the queue without validating the data The data validation
should be the first step in working a queue item, with invalid cases marked as exceptions.
| | B. The solution should open the file and delete any row with either missing, incomplete or invalid data.
Then the clean' file should be read and the resulting collection added to the queue | | C. The solution should read the file and then loop through the resulting collection and discard any row with
either missing, incomplete or invalid data. Then the 'clean' collection should then be loaded into the
queue
| | D. The solution should validate the data and check that the accounts exist in the target applications
beforehand, so that only clean cases are loaded into the queue. | | E. The solution should apply a filter to the Excel file to hide any row with empty cells and only load the
complete rows. |
C. The solution should read the file and then loop through the resulting collection and discard any row with
either missing, incomplete or invalid data. Then the 'clean' collection should then be loaded into the
queue
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